What l truly liked about this Wendy was that it was very clean. The men's bathroom was also very clean and the service was satisfactory and the staff were very accommodating and polite when they got my sandwich wrong. They fix it immediately.
The strawberry lemonade was basically water. I got a hot honey chicken sandwich combo. The fries were soggy and stale. The girl never gave me a receipt no offered it. I paid $13 for a combo that I couldn't eat.
Usually very fast through the drive thru and I've always had an accurate order.
This Wendy’s has been one of the most consistent and well managed Wendy’s that I have been to. Our order was processed fast and the food was warm coming right out the window. The food was amazing and didn’t have any problems with it. Overall definitely one of the better fast food chains to hit up in that area
This is the most unprofessional Wendy’s I’ve ever been to in my life. I couldn’t believe what I was hearing through the intercom as I placed an order the manager himself spoke to me and he was really rude. It’s outrageous the manager is speaking like that to someone placing an order. I spoke very politely to him I couldn’t believe I was met with that tone of voice. Yes, we all have long days at work but that was very sick. I placed a order for my little brother and the employees in the back laughed at me because I said I never ordered a frosty before. The manager wanted me to repeat what I said to make everyone laugh at me. I just kept saying” jr frosty vanilla” and he still kept asking me to repeat myself. I’ve never been treated like this at a fast food restaurant the name implies that the food would be fast which I was never met with. I was so furious and embarrassed in front of my family I drove off. I then returned inside to speak to a manager I was appalled it was the manager I spoke to in the intercom. He did not keep the same energy in the drive-thru he much calmer and friendlier. It seemed as if the employees ran the Wendy’s instead of the manager. A employee tried to speak to me and tried to tell the manager to step aside I insisted I talk to the manager. Another employee yelled we could hurry this up in 5 mins or 2mins she had no empathy for me. Just tried to rush me and the manager to move aside rudely instead of politely asking us to move over. In the end, the manager apologized and gave me a free frosty. The employees are really ghetto and still laughed in my face as I stayed there. This infuriated my sister which led to escalation. The same rude employee threatened to call police and follow me to my car. I’m deeply saddened. They need character development and de-escalation techniques improvised in their store!
This was my first time having Wendy's in over 3 years. I ordered the classic chicken sandwich. The food was hot and delicious.Cons, I asked for no ice but there was ice in my soda also I was surprised at how much the price had gone up over the years. Although, I'm aware that increased in pricing is everywhere and on just about everything.Overall good. Would visit this location again in the future.
If you don't want bacon, or need anything special, this is not your restaurant. Drive-thru: Ordered doubles meals, for 2 people, withOUT bacon. Simple, right? They read it back right. 1st attempt BOTH doubles had bacon. 2d attempt, both were SINGLE patties, bun, & PLAIN. I sent it ALL back, got a refund, and went next door to Chipotle where requests were PLEASANTLY honored.
The most clean fast food place and customer oriented service i ever saw in the past since July 15th 2021 as a first day of reopened business in NYS after COVID19 quarantine.Thanks.
I was Doordashing and I came to this Wendy's on State st. To pick up an order. It was before closing hours, the door was locked, ok so I used the drive thru. Before I could say anything they say, yeah we're closed we ain't got no more food!! Me; I'm picking up a Doordash order. Him; oh, yeah we ain't got no more food we're closed!...if you don't wanna work and you can't understand work ethics, don't!!! You should be respectful to the people.....
The worst Wendy's I've ever been to and I've traveled across the states. wendys is my favorite fast food but this one was just horrible truly a disappointment smh. I recommend going to a different wendys all honesty