Food was standard fare, maybe slightly below par. Orange chicken was good, egg rolls were lacking, chicken stick was weird, mei fun was bland, dumplings were doughy but okay.Biggest reason for the low review is the way I was treated by the manager on call. When I got home, my sesame beef was missing from my takeout order (via Mealeo). I waited until the dinner rush was over and called for a $12.75+tax refund to my card. However, the manager only offered to have me drive back and pick it up or have a credit towards my next order. When neither of those were acceptable, he simply alternated between them, wouldn't let the conversation end until I hung up it accepted one, and wouldn't give me a refund. When I settled for "credit" with no other option but to continue a pointless, circular conversation for the 4th time, he took down my number and hung up immediately. I don't know if that credit is somehow through Mealeo, on some notepad next to the register, or completely made up.$12.75 later, I know NEVER to order from here again.
Food was absolutely horrible. The restaurant have a huge sign on the door no mask no entry and multiple individuals walking in without any face covering. Restaurant owner seems not to care, sign should be removed.
Helpful and friendly
Love this Chinese restaurant. Food is always good, never had a bad experience with them knock on wood. I always get house fried rice(comes with all the meat) and 3 egg roll. Give them a try, you might enjoy them like I do
The cashier changer money though it out. Also my food. So rude!!
I placed my order on Mealeo so I have nothing to say about thier customer service. Though the delivery was super fast and the driver was nice. This is the 1st time I have ordered frim New China. When I order from a place the 1st time I always order the sweet and sour chicken. It's a super basic meal.Pros of the meal: Chicken tasted good with and without the sauce. The sauce was good also. The Egg Roll was yummy. The Wonton Soup was a pint and they gave me 5 wontons which is more that most places give you. It was flavorful. I asked for chopsticks and they did provide it.Cons of the meal: the rice was dry. After I put a packet of soy sauce on it, it was very tasty. I ordered the shanghi spring roll and it was a bit mushy inside. Not sure if that is normal but I've never had a spring roll be mushy. I also ordered a soda and asked for orange or grape but they sent a sprite.I will probably give New China a second change next time I crave chinese food. I will give a beef dish a try and will update when I do.
BEST FOOD EVER COOKER NEEDS TO GET A PROMOTION ASAP ?
So polite, willing to work with me when I misunderstood what was being asked. Delicious food.
The food is usually good when I get it, but the last time(s) it was absolutely disgusting. The soup tasted off, and they gave me the wrong order twice in a row the last two times I ordered. I don't think I'll be ordering from here again. The quality has gone down tremendously. I actually had to throw my food away because of how bad it tasted. Sadly, a waste of my time and money.The man at the counter is usually insanely rude and just throws your food on the counter or at you. They clearly don't like or want customer's money.