Dunkin'

1700 Union St, Schenectady - 12309
81 reviews
Coffee Shops Coffee & Tea Donuts
(518) 377-4852

Waste of my money i was specific with my order of 1 item and of course it was wrong never going here again need better trained employees

The drive thru entrance is hard to enter, and it is an awkward fit for most cars. Not a lot of parking. The food is what you expect from Dunkin. The wait for the drive thru is almost always slow.

This location does not offer pup cups. They wouldn't even let me buy whipped cream in a cup. Just a heads up for dog owners!

The Dunkin' in Schenectady makes the best Decaf French vanilla coffee

It's Dunkin donuts if you like there quality of product then get it not friendly service in my last 5 visit

Just went to dd asked for a bagel well toasted and extra cream cheese got home and there was hardly any on the bagel I also got avacodo toast and the bread was rock hard couldn't even eat it. Dd has gone down hill

If I could give a 0 star rating I would.. I just went through the drive thru at 2:30 this afternoon at the Union St location. First of all the girl was a miserable wretch. Second of all how on gods green earth are you going to serve someone frozen hashbrowns they were not even cooked. We watched the girl as she was practically throwing our food around all because she got mad because she was not listening when we ordered and made our order wrong. Now I remember why I stopped going to dunkin in the first place.

Just stood in the lobby for almost 5 minutes without even being acknowledged. All I needed was a coffee. The customer service just keeps going downhill at this location. There’s only two servers that can get my coffee correct. Won’t be using this location anymore since there’s two others in Schenectady and I don’t have to go there

I ordered a sausage egg cheese wake up wrap and this is what I got I can’t believe this I always go here I am upset ? ? do not go here !!!!!!!!!!!!!!!! Junkin donuts !!!!!!!!!!!!!!!!!!!! ????‼️‼️‼️

We had a big order they got correct. Thank you