Dunkin'

80 West Ave, Saratoga Springs - 12866
74 reviews
Coffee Shops Donuts Coffee & Tea
(518) 587-5837

I have gone to this Dunkin donuts every single day for nearly 3 years. Have they occasionally mixed up my coffee or food? Sure. People make mistakes. Has the line been a long wait? Yeah sometimes, during COVID EVERYWHERE has had staffing issues. But you know why I always go to this location? They ALWAYS fox my order, they ALWAYS apologize for my wait, and they are always happy to see me! There's been a few bad staff here and there, what store doesn't have that issue. But over all there team has always been kind, helpful, and doing there best. Getting up early as hell to come in so when I get up early as hell and drag myself through their drive through, barely even a person yet, they can get me some coffee and a bite to eat and wish me well for the rest of my day. I'm fully convinced that anyone who would give this location less than 4 stars is just a Karen who would complain about the sky not being blue enough. Love this Dunkin team!!! Food is always hot, coffee is always fresh, and staff always greet you with a smile.

Worst Dunkin Ever. Manager is horrible as well

Worst Coffee Shop I have EVER been to

No class.. Rude.. Disrespectful.. Ignorant..

Operations executed here.. pathetic!

sad they discontinued the strawberry glazed. this dunkin is consistent, drinks are made correctly

Pretty standard Dunkin' experience.

Every time I come to this Dunkin' donuts faithfully I'm sitting in the Drive-Thru for about 20 minutes sometimes longer this is absurd should hire more people for drive-thru and to work the front counter there's no reason why a drive-thru should be taking about 20 minutes to a half hour just to get a coffee

Miss Sherri Was Terrific! Was A Delight To Have Her Assist & Her Humor Was Spot On! Thank You, Miss Sherri Much Appreciated! ??

Megan, jenny, Katie, tony are the bestest employees ever