How hard can it be to make a chocolate shake? However the high school girl was trained, she didn’t care about anything else but leaving for the night. she rushed the order and put way more milk than ice cream in my shake. You sign up for a job with late hours, don’t sport a nasty attitude not care, otherwise go somewhere else!
Both times I have ordered through delivery service so maybe quality is different when you order in person but both times have not been great. My custom two scoop sundae is always smashed into a large cup with a cookie that dominates the whole sundae. Doesn’t seem like a sundae but more like a hard cookie with melted ice cream on top.Toppings just thrown in with no care and ice cream always seems like I’m being skimped out on.Overall, not going to order for delivery anymore and might give it a try in person if I’m in the area.
Overrated.Really skimpy on candy, prices extremely high. I don't like the consistency of the ice cream. For the price of a small dish, I can buy a half gallon at the grocery store, and in my opinion, enjoy it more.Yes, I was at the store. No, I didn't buy anything. I've had your products before. I had no intention of slamming this place, but you asked for my reasons.If I were to buy ice cream out, I'd go to a locally owned place and get a flurry. Ben and Jerry's is too corporate for me, despite the marketing efforts to convince me otherwise ?Hope you have a nice day
Staff Is super friendly and who would ever hate Ben and Jerry's ice cream. Kind of hidden behind Broadway. Has ample seating and an outside gazebo...
Stick to making ice cream instead of commentating about the company's wokeness and the world would be a better place.
Love what the company does as a whole and this location stands to meet that level of excellence. The staff handles the track season in Saratoga Springs very well and stays cranking out the ice cream. Even during the off season, they meet and exceed expectations. Not only are they willing to help you find the ice cream right for you, they offer new fun twist and also help you no matter how busy. Always a stopping point when we leave Saratoga after a night and/or dinner.
They were out several flavors, at least the ones my grandson and his friend wanted. I had a "large waffle that was soggy and I had to look down into the cone to see the ice cream.Go Brandon.
Had to stop in and get ice creme from Ben & Jerry's after our Mexican dinner. had huge cones of our favorites.
I did an Uber eats order to surprise my husband with ice cream for his birthday, and a delivery driver from Uber never picked it up, so to whomever I talk to on the phone I greatly appreciate you taking the order to my husband. If I can give you more than five stars I would… Great customer service!
Love to get ice cream for my dog here and they always give him a scoop no charge. The staff is friendly but a little slow which can get stressful due to the small space and COVID worries.