We have gotten take out several times from this place and the food has been very good. Tonight, it was good as usual, but we were disappointed to find that they've reduced the number of sides on the ribs from two to one. The website menu says two sides and corn cake, but the online system lists only one side. We placed two orders for a half-slab of ribs each with a side of collard greens. We ordered two extra sides of slaw that totaled $6.00. We got about 1 cup of greens, and less than that of the slaw, for two people. Each were eaten in about 4-5 forkfuls. It was all very good, just a very small amount of slaw for 6 bucks. Based on previous meals, we had expected more greens as well.
Was visiting town and craved some good BBQ. The food was amazing and delicious. The staff was unbelievably kind and accommodating and made sure we were taken care of. One of our items were unavailable and they made sure we had something yummy to have instead. The people at Sticky Soul are incredibly hard workers and deserve much love and praise. Happy to meet the wonderful community of Rochester, and Sticky Soul was no different. Thank you for the fantastic experience and we hope to come back again.
I have never in my life felt so unhappy about a meal. It sucks because the staff was very kind. I have been eating pork belly my entire life and what I ordered tonight was NOT pork belly. It was over cooked dried out meat smothered in some thick sauce.Then I ordered the catfish and 5 for 12.99 I was like well okay and then I got the order. I could not believe what showed up pieces the size of my pinky finger. I have to say I wish it was good because I really was looking forward to trying the Rasta pasta next I had the next few meals picked out smh. I’ve lived over here for years I will never order from them again. Spent 40.00 and ended up having hotdogs for dinner smh
Had a great experience here. Jordan on register was great and welcoming and the kitchen staff was friendly. Food was amazing. I’ll definitely be coming again.
great lunch special will be back for sure
After being told I could not have pulled pork as a side or an add-on even though it’s on the menu in four places and willing to overpay, I was still good enough to order something. After that I got home and found a huge ham hock skin in my order which is inedible. I was dismissed out of hand. This restaurant has a track record of bad business practices Too. Donezo!This was the first time I have felt it necessary to post a review just to make it clear how bad this experience was for less than $10 of an order.
We had a great experience here today! We were treated very well by the staff, going above and beyond for us. The food was all very good. I had the special - fried catfish, cheesy grits, and crayfish cream sauce. These are adventurous choices for me, and I really enjoyed them. I don't usually like grits, but those were so good! My Canadian husband had the poutine which had big melty cheese curds and just the right amount of gravy. Yum!
I have never experienced worse customer service in my life. Being treated like your patronage is a nuisance is appalling. I don’t normally give a bad review for one bad experience but this was so over the top I had to express my disappointment. This is a restaurant I will not be giving a second chance. Life is too short and there are far too many great restaurants in Rochester to go through that again.
This is the best restaurant I’ve been to in a while , my favorite thing to get is their fried chicken. The chicken is so crispy…I love it! and the services is amazing.
When this place first opened I tried it out and it was great. Well… unfortunately that is no longer the case.I ordered a 12 piece fried chicken with corn bread, sides of Mac & cheese, & mashed potatoes/gravy. First my order took 45 minutes longer than expected (ran out of chicken?).Mac & cheese was just ok as well the mashed & gravy.On my first visit the fried chicken was a variety of big, juicy, & hot pieces. No longer… pieces were very small - 1 breast, 2 thighs, rest were drum sticks & wings - wow even KFC gives you a better mix than that! The 2 cooks in the back - 1 was focused on the takeout orders and the other struggled with the chicken. Not to mention the dining room server kept on coming down to the takeout window to get items for upstairs.Pieces of chicken were way smaller this time and nowhere as good. The cashier was cool and gave me free desserts for my very long wait. But… that didn’t make up for everything - especially the awful chicken. After reading all of the bad reviews, this place should just close down unless they get back to how things were.