Don’t usually do this because I love Starbucks but since this location reopened my drinks are not made well or right. I am very simple and I order the same thing at every Starbucks I go to and have never had an issue. since this location reopened I have gone four different times and each time my drink taste completely different than it ever has. It is not made right and taste completely watered down or something they are also very warm for being an iced drink . I then went and ordered today since I can’t seem to get my usual drink made like it normally is at every other place And I order just a simple iced white mocha. It again taste so awful and I’ve had an iced white mocha many times since that was my favorite drink for years. It was not sweet at all and was very dark and if you know anything about the iced white mocha it’s very creamy and very sweet. I know this seems a little petty but somethings definitely isn’t right. I unfortunately will not be ordering my drink from that location anymore and it’s right behind my house so I’m disappointed. Sorry Starbucks but I can’t keep wasting my drinks
If you like waiting in line while the employees talk to their friends in the drive through line for over 10 minutes come to this Starbucks !!
Just went to purchase. They have a sign at the drive thru that saids, We open open in May. Well… its May 23, 2022. Seriously the management at this store needs to get it together.
Seems they almost always have the lobby closed and mobile ordering turned off. It's saved me a ton of money not getting coffee in the last couple months!
Tried starbuck today, I order white chocolate because they didn't have dark, what a mistake. Taste like warm milk.All i can say been there done that won't do it again. 4 dollars.
This spot is one of the best in town. They let you get your coffee quick and they are all very happy to work here. I can tell. So Coffee taste better.
Okay so I came here and bought a tumbler and wanted a drink as well. One of blonde associates walks up to the register and I say hello! She just stares at me, so I say hello…..? And she still stares at me.. so then I say can you like just say something back…? Then she writes on a board and points at her ear with a head bob and the board says I’m deaf, then erases it and says what would you like. So I write omg I am soo sorry and embarrassed I had no idea!! Can I have a caramel macchiato.. all she wrote was how many pumps? I don’t remember what I said and asked if I could tip then she says sorry cash only ): on her board. It was soo awkward and I really don’t understand that if she’s deaf why would she not approach the situation with the board ready to order instead of staring at me with zero expression? It could have been a more pleasant experience but the customer service fell so short instantly. Still good coffee, just the most bizarre interaction ever.. and I’ve worked in food at RIT campus and have never experienced anything like that
The BEST location hands down!! Staff is wonderful & always attentive if something is wrong as well! Go to Starbucks store all day!
This location turned around my order in less than three minutes I would give it an A+ I would say service is above average and my drank order was on point I would visit the Starbucks again
Very few make it a point to acknowledge me or say hello. Most are lacking customer service. Mistakes are made weekly.