For how long the lines get, the service is quick. They're more than happy to fix an incorrect order. They should probably be paid more since this is one of the busiest Starbucks in the Rochester area.
Well these energetic staff keeps it lively and fun filled experiences. Come and you don't want to leave!
only when there is no Starbucks to be found, I appreciate them.
The coffee and breakfast sandwiches are the best
Great staff
Super busy place being the hot spot of the UoR campus. It's mainly student led so cut em some slack! They do a amazing job getting the orders out as fast as they can!
My latte is only 2/3 filled. Sandwich was sloppy too.
Very hit or miss, wait times often much longer than posted (on Grubhub). On several occasions I have gotten there after ordering in advance only to find my order not there. And this morning I ordered an Irish Cream Nitro Cold Brew (my favorite Starbucks drink), and when it was finally ready it was undrinkable. Looked nothing like it was supposed to, and it lacked any sweetness and tasted almost burnt (which doesn't make sense for a cold brew). I'm still a fan of Starbucks but am reluctant to return to this one.
It's Starbucks.
It's a super clean place with people on their laptops at every table. Orders get out relatively quickly despite long lines (you'll wait ten minutes tops from line to drink-in-hand). The only downside is this place doesn't accept Starbucks rewards points for free drinks, etc., hence the four instead of five star rating.