Pita Pit

1100 Jefferson Rd Suite 018A, Rochester - 14623
144 reviews
Sandwich Shop Mediterranean Fast Food
(585) 475-1040

Went to go to Pita Pit at 7:08pm this evening, to find the door was locked but costumers were still inside having food made. Confused as to why it was locked, my daughter, husband and I tried to open the door again, no luck. We double checked the hours listed right next to the door which noted the time of hours were until 8pm today. Thankfully a friendly customer let us in to help us out. Upon entering we were greeted by an employee who noted that she had locked the door an hour early. As I inquired about the hours of business, she let me know that she was closing early due to being behind. She noted that we could stay since we were already inside, but her rude attitude noted different. My family and I decided to leave instead of continue to engage. On our way back to the car, we told 4 other carloads of people that they have locked their doors early due to being behind. We will not be returning to pita pit again.

my family and I went there for dinner tonight at 7:08 p.m. imagine my surprise to find people inside and the door locked. the sign in the window said they closed at 8 p.m. confused, we checked the handle again and someone let us in. as they let us in, we exchanged words to the effect of- "huh- strange that was locked." the woman behind the counter said in a less than friendly tone, "because I locked it." my wife asked if they closed at 7, and the woman said, "no, but we're behind so I closed it." she was CLEARLY annoyed, I said we're leaving. she then acted even more annoyed and said, "it's fine- you can stay." her tone wasn't reconciliatory, or even like she would do us a favor. it was more like she would tolerate our presence us long enough to serve us. that solidified we we're leaving, and on our way to the parking lot we told 4 car loads of people that they'd decided to close an hour early. I plan to follow up tomorrow, and we likely won't be back. considering we ate here everytime we came to Henrietta it's a huge disappointment. if I were the owner I know I'd be furious to find out staff were turning away dozens of paying customers because they were "behind," and that their decision to close prior to the posted times was taking money out of my pocket.

my family and I went there for dinner tonight at 7:08 p.m. imagine my surprise to find people inside and the door locked. the sign in the window said they closed at 8 p.m. confused, we checked the handle again and someone let us in. as they let us in, we exchanged words to the effect of- "huh- strange that was locked." the woman behind the counter said in a less than friendly tone, "because I locked it." my wife asked if they closed at 7, and the woman said, "no, but we're behind so I closed it." she was CLEARLY annoyed, I said we're leaving. she then acted even more annoyed and said, "it's fine- you can stay." her tone wasn't reconciliatory, or even like she would do us a favor. it was more like she would tolerate our presence us long enough to serve us. that solidified we we're leaving, and on our way to the parking lot we told 4 car loads of people that they'd decided to close an hour early. I plan to follow up tomorrow, and we likely won't be back. considering we ate here everytime we came to Henrietta it's a huge disappointment. if I were the owner I know I'd be furious to find out staff were turning away dozens of paying customers because they were "behind," and that their decision to close prior to the posted times was taking money out of my pocket.

Great place for a quick healthy meal. Many tasty options. Friendly staff. Clean eating area.

Amazing service, the employee there was ver friendly and the pita tasted amazing. They were out of the option that I wanted but it was still very good.

Haven't been here in YEARS and came today with my boyfriend. The girl at the front who took and made our order was super friendly and upbeat. The pitas we got were absolutely delicious and we will for sure be back soon. Highly recommend!

The sandwiches here are amazing and the service is one of best. They have an awesome selection and their prices are reasonable too.

I like this place. Clean, fast, friendly, healthy. It checks all the boxes when you want a quick meal.

Food and salad are very fresh. There's a few unique condiments. Delicious!!! I will be back (I already returned for the second time within two weeks.). I am already thinking about coming back. Hehe.

I like the you can have the pita exactly the way you want and they are huge..two meals for me!