Love love love this place! Only complaint I have is anytime we order a wrap it is tiny, just hasn’t been consistent with the size before.Other than that, Nathan’s is awesome
Terrible service!!!Only one person to take orders AND place them. She was highly unprofessional and rude. Kept taking orders on phone rather than requesting they hold, call back or seeking help from people in back. Items are far more higher then advertised on line. Totally different from the PARK Avenue location I frequently patronized for years. They would greet and acknowledge you as soon as you walk in. Plus have you in and out while properly staffed. I arrived after 2pm and they were NOT BUSY with only one customer ahead of me inside. I WAITED 15 minutes for her to finally fulfill my order as she insisted on continuing to ANSWER phone and waiting on several other customers who arrived AFTER ME. They cash you out before your order is PROCESSED, FORCING YOU 2 WAIT. They also have much higher PRICES compared to previous Park Avenue location. Definately NOT WORTH the time or money!!
This has been my favorite place to eat for years now. Every time I am in Rochester, NY I go there at least once.
Amazing food. Cobbs Hill salad and stuff pepper soup were both delicious. Will be returning to try everything!!
$11 for a 32 oz cup of soup that is 1/3 noodles veggies and some chicken, 4/5 broth and 1/5 air. Staff were aggressively polite, while openly bashing the owner of the restaurant, and laughed at me for wanting a paper cup over plastic.I've been here multiple times and it's always been awesome, first negative experience, but it was enough that I'm definitely going to take a break on them.
Great food. Order was messed up but they made it right without charge. I had Buffalo Chicken Salad and Italian wedding soup. My buddy had chicken Caesar salad and it was only four points on weight watchers. That was one of the reasons we went there they had a great selection of food that he could eat without blowing a lot of points on lunch. We will return for that reason
We ordered the gumbo soup, the squash soup, the egg salad sandwich and 2 scoops of chicken salad on grubhub yesterday. The gumbo soup wasn't bad, could have used a little salt. But my friend did not like the squash soup. Making a face she said it was bland and "just not good". My chicken salad sounded good, with walnuts and grapes. There was only a half a grape. The texture was strange. Like it was shredded and then some chunk chicken thrown in. The walnuts were processed to where you couldn't tell there were many in there. Luckily I got 2 scoops. One would not been enough and who knows if I would have gotten the half grape in the 1st scoop. My friend's egg salad sandwich was bland she suggested adding onions to the egg salad. Probably we are not going to order from Nathan's again.. I used to go there quite a bit when they were on park Avenue. The food was always excellent. This was disappointing.
I am so thankful and grateful for the hot soup that Nathan’s provides free of charge to the Pluta Cancer Center to everyone receiving chemo. It was so graciously welcome during my treatments. Such nice generous things like this hot delicious soup are a true treat and highlight to a rather difficult disease. Every soup I have had from Nathan’s has been extraordinarily good. You can bet we will be ordering from there often! Thank you from my heart.
I ordered via DoorDash and didn’t even get my sandwich; the employee I spoke with on the phone didn’t give me a specific resolution and upon opening my side salad it was soggy and the avocado was BLACK. Needless to say I will not be ordering from here ever again. Terrible.
Buffalo Chicken Soup rules over all others.