Got some Moes to celebrate Cinco de Mayo. Over $40 worth of food. Here's what we got. My son ordered one stack. We ordered chips and salsa with each item. We got maybe 1/3 of a bag of chips. Just enough for my son with his queso. Don't think bI will go back. Not worth the money.
Food was good, so was the people who helped us with food
We got major food poisoning- like strapped to the bathroom type poisoning. I dont know if it was cross contamination or what- but it is extremely painful and really annoying to spend your entire day glued to a toilet ?. I didnt even finish my meal because there was a hair in my bowl. Its just disappointing. Havent eaten anything else all day just Moe's- we both had steak so we're thinking it was the meat.
The place was filthy. The girl who works there must have known the people she was helping because she was talking to them like she wasn't at work. She then left from behind the counter and didn't take our order. She went to talk to the 2 men more. Another employee had to come wait on us. One of the other girls working kept calling the girl talking to the men telling her it's not her break time. They need to clean up the counters in there and maybe warn the girl before she looses her job.
What happened to Moes??? Quality has gone way down hill, food was so greasy and not that warm. None of it tasted fresh. This location is dirty, greasy, and nasty. Serious overhaul is needed. Seats were filthy with years of ground in dirt. No one was out cleaning the dining area, utensil or salsa areas. If I get COVID I’m not gonna be happy with them. Staff needs friendliness training too.
I have gone to this Moe’s since it has opened and have always loved it. Yesterday we dined in for the first time in a long time. What happened to “Welcome to Moe’s”? These had to be the nastiest group of people working behind the counter that I have ever dealt with. They bickered back and forth the entire time I was there. I might add that there was ONE person that was pleasant and he was putting the ingredients on our burritos. It was 1 pm on a Tuesday afternoon. They didn’t have cookies to go with the kids meals. The place was a filthy mess. The floors and tables haven’t been cleaned since the pandemic started. The seats in the booths were torn up. The salsa station was a disaster. My daughter had to use the bathroom and I made her go to Five Guys. This was such a disappointment. I do not feel guilty that I didn’t leave a tip! Next time we will go to College Town. Hopefully we will have the experience that we are used to getting.
Love Moe's Monday SpecialIf you got the app you save money and they sent me a $5 certificate today just for buying stuff yesterday for five bucks off my next purchaseI recommend everyone get the apps for their favorite restaurant because there's good deals
Never had eaten here before. It was good but they didn't clean up afterwards fast enough.
My bottom line: I have been going to this Moes for about 15 years. This Moes used to be great, but is now filthy and poorly managed. I recommend visiting a different Moes, such as the one in Pittsford.As stated, I have been to this Moes hundreds of times. I love Moes. But this one has gone downhill quickly, and I blame the management. The restaurant has been filthy ever since customers were allowed to dine in again. And although many of the employees are working hard, I regularly seem to find one or two employees just standing around. I worked food service for many years...get those people cleaning!On my last visit, I was sold a drink, only to find their soda machine was out of almost everything! There was WATER, ORANGE SODA, AND SOME OTHER NON-POPULAR BRAND. NOTHING ELSE! This isn't the first time that this has happened to me at this location, but this was the worst. Why sell me a cup if you have nothing to drink!After all of my years of buying food here, I am done with this location. I might check it out some day in the future, to see if things have gotten better, but there are much better options in the area, and much better Moes to visit.
Straight gross, flavorless, not even warm. $20 for a burrito and drink.