KFC

2851 W Henrietta Rd, Rochester - 14623
125 reviews
Chicken Fast Food Chicken Wings
(585) 424-7050

That cheese bowl mmmmm,with the boneless chicken and the fries in the side delicious....

They were so sweet to me! My food was nice and hot. And they were so nice. Everyone in fast food works so hard, so when things get missed or looked over I never mind. But I called because I like original more and accidentally got crispy, and Danielle N was super kind to me! I can tell this place is run really nice, I used to work at Chic Fil A, and I can really see it in their character. Thankyou so much! ?

Food was good been to this place several times and will return again.

We ordered on line so would be ready. Food was ready on a shelf but 1 of the girls acted very confused. Another 1 came out and grabbed it for me. Maybe she was new??

I don’t know what is going on at this location. A few months ago I order the #1 drum and thigh combo. I got home and opened my meal and it was 2 little wings with barely any meat on them. I reached out to corporate with pictures and receipt and they said they were sending a voucher yet here we are and nothing has arrived. Fast forward to today, I go and order the same combo and instead of potatoes I get a container full of gravy. Who is going to eat straight gravy. KFC has become an utter disappointment and a stain in the food service industry. The Colonel must be turning in his grave seeing what the people at KFC are doing to his legacy. Shameful.

Chicken was meaty and delicious!Beware!My 8 piece chicken order price was for chicken only.Sides were a la carte and not the traditional sizes.Drive through was quick, friendly and my order was correct.

It must depend on the time of day because our order was disgusting ? they used to be so good but now, they are just so bad......

Is no one working at kfc yet? How about the service industry? I think it's closing soon

I was nothing but nice to the crew on the night shift. Mostly lovely people, but this one thin blonde chick gave me sass, threw my food at me, told me the dining room was closed, told me "can't you read the sign on the door" (there was none,) and told me to never come back. I won't come back. Don't waste your money here to pay the paychecks of rude people; plenty of other great locations.

Worst experience I've ever had at a restaurant. We walk in and order food, proceed to pay for the food. We sit at a table and wait for the food to get done, once it is done the cashier yells my name multiple times aggressively even though we are the only ones there. I grab the food and sit down to dine in and she yells at us telling us we can't dine in. I point to the door saying it says 10am-10pm and she yells over me aggressively telling us we have to leave because they close at 9. We walked in at 8:30pm on a Friday. I highly recommend avoiding this place for dinner. If they do close at 9 their door has wrong hours and she didn't even warn us they were closing soon before ordering.