Dunkin'

1090 Long Pond Rd, Rochester - 14626
72 reviews
Coffee Shops Donuts Coffee & Tea
(585) 225-0190

I absolutely love Dunkin Donuts. I'm there nearly everyday. This was by far the most ratchet Dunkin Donuts I have ever been to I arrived there about 7:30am and went to use the restroom. How can there be absolutely no toilet paper at 7:30am?? Not one roll of toilet paper there at all. I had to take some out of the women's room and yes nobody was in there lol. They were very busy. That early a line out the door, and wrapped all the way out into the beginning of the driveway. Surprisingly there were cranking things quickly for the customers. A employee was making so much noise in the front during the service sounded like she was smacking a barking sheet on the counter. Then the same woman was talking so loudly about wanting to go get that cigarette break on. Another was being very unprofessional with the comments she made towards a guy in front of me. Having said that after that on my way out the door to go to my vehicle the coffee cup split and the whole cup of coffee went all over the ground. The only thing that made my experience that day was the nice woman who was cashiering. She was so very nice. She apologized for the cup splitting and replaced my coffee. If I knew her name I would have given her props or employee recognition or a raise or all of the above. She is the only reason I gave this location a second star. After reading all of the other dissatisfied customer views of the services this location can professionally turn it around so if im ever out that way again I would consider going there again.

My favorite Dunkin’ location in Greece. I go every single day. Staff is always friendly and my bagels are always perfectly buttered. That first sip of my iced coffee is always scrumptious. Best $5.22 I spend daily

The Dunkin is good when you need coffee or a donuts and do not have too much time.

Had enough of Starbucks. Good to have an alternative that is even cheaper.

I went to buy a maccchiato and a coffee.The expresso machine was down and no creamer for the coffee so I couldn't buy either?

Great overall

I went to Dunkin today to get my daughter two donuts and a hot chocolate as soon as I left the drive threw and my daughter started drinking the hot chocolate the lid was not secured and poped off and got her leg drenched in hot chocolate,she had just went shopping and the hot chocolate got in her bag that she had Just purchased.We also had no napkins to help clean up the mess,none was in the bag and I had no napkins in my car. she now has a burn on her leg.

Ood serviceVery g

Quick and polite.

Batting 1000 todayOrdered 3 items got all 3 wrong. Thanks for nothing guys