Carvel

265-15 Hillside Avenue, Queens - 11004
107 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(718) 343-0392

They put 1-2 people in the front to work. Most of the time there is only 1 person even on busy nights. Adequate hiring needs to be done ASAP.

There has been a new ownership sign up for years. Some of the workers here are nice. The lady that helped me seemed annoyed simply because I asked for 2 flavors..

Qian the owner was so attentive, professional and helpful. She created my son's 1st birthday fall inspired cake. From every detail to what I wanted the cake was that and more.. It was beautifully decorated and was made fresh to enjoy. I would love for her to make the next cake for me. Thank you so much!

I've been going to this location for over 15 years. They always have great service. The staff is very friendly. Today I picked up my order for Thanksgiving. I called in my order the night before. I went to pick up my order, it was ready to go. I didn't have to wait. The business has been under new management, and the place shows so much newness. They upgraded the looks of the storefront and there is ample parking.

Good tasting ice cream. I go there all the time

Nice family-oriented spot to get your favorite treat! The staff is always friendly and you get service with a smile.

terrible customer service. I could not hear a word the girl was saying although there was no one else there.

Great place for a soft swirl or sundaes!Ice cream is very good.

Loved it. Polite staff & good treats

Found a hair in my ice cream, then got it replaced with another flavor, pecans were stale! No apology was offered. Am not going back. Shame as I really liked this place.