China House

298 Hooker Ave, Poughkeepsie - 12603
88 reviews
Chinese
(845) 485-8895

Was told By an Male Employee here Not to come Back , After an Dispute On A Mistake on Their Part.. When We Ordered Food We Clearly Said No Onions/No vegetables , Upon Receiving The Food Everything Had Onions and Vegetables .. The Only Thing That didn't have Onions/Vegetables was the White Rice ..So When We Got our refund The Gentleman Said Don't come Back .. #WorstCustomerServiceUpdate : The Phone Call was Actually Recorded Because We Used Our Business Phone To Order The food.. We Played Back The audio And we Can Actually Hear The Gentleman Confirming What we Ordered Especially The No Onions No Vegetables special RequestWe don't Know Who has Responded To This Review But please Remember this one little bit of advice , please pay attention to fine details when a customer is ordering food because there is a Thing called food allergies. So when the person confirmed our order and acknowledged what we said it shouldn't have been a mistake .. that's why most companies write everything downWe Have Multiple Witnesses when we ordered our food during our lunch break . So Lying On a Public Thread @China House Isn't very Professional also ..So Now Added To Complaints of Worst Customer Service , Ignored Food Allergies we Can Safely Say "Bad Misrepresentation on Behalf of this Establishment because Whomever Replied On Behalf of this Restaurant lied on a Public forum

The food is decent. When you stick to what you know, you can't go wrong.

Food is not worth the price. Ordered wings and fries and the french fries were cold greasy and smashed. Chicken tastes good but not cooked enough. Never again.

NASTY! I WISH I COULD GIVE ZERO STARTS greasy french fries how dear they even give people that and they charge too much for the nasty food next time i order Chinese food WILL NOT BE FROM THERE

Some of their food is good but I don’t know what happens with their won ton soup! The first time it was good, the second time it was mixed with egg drop soup, yuk! and the third time it was COLD and we couldn’t get past the fishy smell to even eat it! Double yuk!

Delicious! The veggie portions are always generous, too. If you like a little bit of heat, appetizer #11 is great as a shared side or a main dish for 1–2 people. The pork & cabbage soup is another favorite of mine that's not on most other takeout menus in the area.

Just call the Number on de door for pick up, good food

Very slow .very bad customer serives..waiting over 15 mins at door after food said ben ready..

Decent. 10 min ready. Stays hot long.

Great experience overall. The steamed dumplings are delicious!