The employees are friendly and helpful. You must wear a mask and there is no indoor dining. They have dividers for the employees/customers. They have fast service. The store is clean too.
I ordered a coffee from Karla after waiting then i watched her touch her face and touch money then she got my coffee same hand that she touched her face with went into my cup and all on my lid to. I really didn't want to say anything but i thought she was a decent person howeverI asked why did she touch her face and the money and then let her fingers go into my cup? She got very defensive and said she has been handling money and making people coffee for 16 years.I was not getting anywhere so i got my money back. Bottom line she did not offer a solution and with an attitude like ive been doing this for a long time and your not going to tell me how to serve you.Ok no problem keep your coffee iam not into getting sick for your poor hygiene
Communication barrier which is fine / understandable if an attempt is made to work through it, there was not. Sweet tea tasted like water. Wrong coffee drink made.
Was told to wear a face mask so I did. Some other clients walked in to order coffee, etc. The staff didn't say anything to them. Dunking and other food chains should treat all clients equally. ?
Great customer service,
This spot use to be so good now this is my fifth time where the coffee is sour. I’m not sure if it’s all of Dunkin’ Donut or just this location. Plus I get there at 6:30 and I have to constantly ask where my coffee it because the girls are always to busy talking and get distracted. I tried using the app and they wait for you to get there regardless which makes the process pointless.
Good place although sometimes the service can be complicated
I placed my order online and when I got there took like 10 minutes and on top that it was missing one of the items that I order then I ask them where was the item they told me that they didn’t had it and I had to order something else or ask for the money back. I think would be fair if they could let me know when I placed the order instead of let me order something that they didn’t had it online . Doesn’t make sense at all to me. They should get better on the online orders. The company needs to know time is money. The costumer can’t lose their time and money. If a costumer order online means that they don’t want to waste their time to order in the place.
It's dunkin just great
Very fast