Can’t understand customers even the manager! Then mgr screws up impossible burger even though I clearly said no May/no onions/no cheese & not made on grill or boiler! Then get it with mayo add another 20 min to get 1 burger!
DON'T SPEND YOUR MONEY HERE!!!!!Terrible service this place needs 0 stars. Me and my friend went into this place. Ordered two separate large whopper meals two orders for two separate people.we received our separate receipts didn't get our large cuts mind you.we then sat down to eat in we watched as people would walk in place an order an get there orders in under 10 mins. After the 2ndcustomer I decided to check on our orders.when I asked the cashier Where's my order and my friends they replied you never placed an order. I asked for a management the manager asked the cashier what's wrong they told their side of the story.asked me how how can he help me I showed him the two separate receipts showed him the time the orders where placed.then he gets an attitude and says why didn't you come up and complain. I looked at him and said it's been over 20 mins I'm complaining now and my friend comes over to complain as well. Then the manager tells both of us that he will call the POLICE! If we didn't leave. We both replied call the POLICE! we are on camera walking in burger King and placed two separate orders didn't get our cups from cashier then sat down to wait.never did they call our order number or place the order matter of fact. Manager had no choice but to give us a refund. People listen if there is bad service report it write a review these could save people from going to jail over something they rightfully paid for.
More expensive than other Burger Kings. Charged me more than the promo price ordered. Nasty when I said I should get the promo 2 for $5 price. No straw in the bag at drive thru. I'll be going to the other Burger Kings from now on
Good if you like paying for food that you don't get. Rediclous. Thieves
I am disappointed to have to write this review. This is the Burger King closest to me and we will visit there often. I usually order online for my convenience and I would think that it would be easier for the workers to get order correct because it would all be in print. Clearly, I am wrong. My orders have been consistently incorrect. I mean often. Perhaps every other visit. I have gone as far as to have a conversation with the manager who of course apologized for the mistakes but nothing changed. The very next visit we were shorted again. I will not return to this location. If they are unable to properly read and pack an order, how can I believe that everything is being prepared correctly and cleaned correctly. I can't.
I wanted a whopper with cheese and this is what I get. This is egregious and I am livid. Some might say that I’m being harsh, but they should cater to all of the customers needs perfectly. I asked for all toppings, yet they decide that adding the only things that make it somewhat healthy is too much for them to do their jobs. Would not recommend, very appalling.
We ordered through drive thru and asked for 2 fries and only gave us one. We also gave them a 100 dollar bill and they gave us the change but said it didn’t go thru but they already went thru and gave us change. Then we gave them the change back and the gave us a bill back but it looked fake. Would not recommend coming here
The young woman in the Drive-Thru was rude wasn't kind wasn't courteous wasn't personable at all in fact it was the manager and the black shirt that brought me my food that smiled and said thank you have a nice day it's only because of her that I would even return
This burger King is beautiful inside. It looks like a place to come get good food with friends. Its decorated liked a trendy spot. The food is mediocre but it's free refills on soft drinks with a machine that has a huge selection. The service however is where it falls short. I waited on line for about ten mins with no one online in front of me before I was helped. I paid was given a cup and asked for a straw to which the manager replied you'll have to wait for your bag. They were less than a foot away from him. My order took 15 or 20 mins to be prepared which usually means that it's fresh. I get my bag and of course he forgot the straw and the sauces. Chicken fries were old and stale. Everything else was fine. It's a great looking establishment with poor service. I would like to try this establishment again to confirm or maybe just an off day.
This location is difficult for handicapped. Parking on side and you need to walk to front to get in. Side door is an exit only. Food was okay.