Our hostess Kara was very nice. We decided to wait for a table with the view. Our waitress was Jess. Our food came out pretty much immediately. The food itself was average but the service was very good and the view was fantastic.The food is a bit expensive for what it is but in comparison to pretty much every other tourist spot I've ever been to it's much better quality.
Wonderful dining experience with a beautiful view of the fall. I was eating my birthday lunch here today and could not ask for more. We had to wait a little to get that window table but the wait was worth. Yummy food. Specially the chicken cilantro bowl. They made it without chicken(bowl) for my husband who is vegetarian. Mac & cheese with buffalo wings was delicious too. Our server was nice and polite I loved how every time she kept saying me “bday girl”. It is a busy place usually so be prepared to wait, but the food and the experience will be worth waiting.
Very expensive for subpar food that tastes and resembles heated frozen food from a grocery store. All of our items were missing several sauces or toppings that come with the dish. Server did not apologize or provide any reason for any of the errors. Beef on weck sandwich was very dry and barely had any beef. The soda was good, but the hot chocolate and tea were just simple generic mixes from a store that they have you prepare yourself. The buffalo mac and cheese does not have much sauce in it. Also, the chicken and pasta noodles themselves were both undercooked.Things to keep in mind if you eat here:There is no milk/Creamer for the hot drinks.Bring your own straw. They do not have eco friendly straws available.I recommend going to the snack and ice cream shop next to the Cave of the Winds entrance instead of Top of the Falls. They have delicious sandwiches, chicken, ice cream, and more. You can also get the same great view by bringing food over to the picnic tables under the restaurant.
Can't say enough good things about this restaurant. Every seat has a view of Horseshoe Falls. The wait staff were delightful. The food was delicious. Perhaps, if I must suggest something, I would recommend some shades in the windows. The sun coming in was hot. I know they don't want to obstruct the view, but I'm sure there is a way. Totally recommend.
My mother, Aunt, niece and I went to lunch there on a Monday. The staff was wonderful and very attentive. The food was horrid/scary. There was a spider in my niece’s soda. The grilled chicken in my rice bawl was undercooked and raw. They got me another one and it was nearly as bad. For the 125+ US dollars we spent on 2 rice bowls, buffalo wings and a burger, we should get better quality. I barely ate anything.
Our school group recently visited the Falls and had lunch at the Top of the Falls Restaurant. We were extremely satisfied with our meals and the service was top notch. The staff was very efficient and organized for a very large group of students that arrived in staggered time slots. The view was amazing and they were courteous enough to place our group next to the windows for the best view of the Falls. Robert provided excellent communication throughout our planning stages and welcomed our school group with appreciation. Thank you to the entire staff.
Hellooo!!! I have heard plenty of times that hospitality is bad in miami. Well, I live in miami, I dine out a lot, and I can say that service was bad her at top of the falls. Our server wasnt friendly, in a rush, like we were in the way. Tourist trap??? Possibly!!Menu is very limited, overpriced, not worthy!!I will not see yall in my next trip!!
Waited about an hour for the food, randomly brought us a cup of lemons, and when they did come the sandwich was cold. The food looked good and the appetizer of fries was pretty good, but it was all pretty basic bar type food. not worth the price. Only reason I am not giving 1 star is that the manager was super apologetic and we kept the souvenir cup that the lemons came in.
i heard from a friend there was an impolite woman. good food. good place.
The Fish Chips plate is their favorite. The fish chip was super tasty and crispy and the fries are perfectly crispy. The fish chip was huge and fish (haddock) quality was so fresh, thick and savory. Hotels don't serve such a big chunk of fish.In the attached image, you can estimate the size of the fish chip compared to the piece of lemon beside. The venue is extraordinary because of the Niagara Falls view. Compared to the ambience, the price of the food is relatively cheaper.