Tim Hortons

3024 Pine Ave, Niagara Falls - 14301
152 reviews
Coffee Shops Coffee & Tea Donuts
(716) 285-0410

Always a must to have when I go back home. Stopped there to get gas and I grabbed some breakfast for the kids. Of course I got my coffee and Tim bits to. Got to talking to Dana, who took my order and found we had something in common. Hope you have an amazing trip to NC Dana.

Found this place being small. More like what you find in mall or hook up to another business.day I visit this place. It was busy. Only, 98% of customer where... Take out, not in customer.Wheelchair accessible... If you use electric.. forget seating. Your not going fit at any of tables. As for as getting in through the door . Your going have problem.If your like me with a rigid or manual, and prefer getting out of wheelchair. Problem would be... No way your going keep your chair not getting in the way. Remember also, very limited seating and tables, and space really not accessible ( especially to ADA commendation spec's).As for service... Even as busy as they were, especially with Canadian tourist... The employees where outstanding. I was really surprised how well they kept to professionally and respectfully with the customers. If it was anywhere different with this high volume, I guarantee some employee will lose their cool. I didn't see that happening here. So if employees are reading this review....You win my most highest respect and thank you for the service you provide.Given 5 stars yet, wish could given to each of the employees. Because it is their outstanding performance that makes this place different from greatness or not. Not just business name.For handicap accessible... Sorry, 3 stars, maybe next time I am there they make changes to 5 stars.

We went a few times while attending a hockey tournament. The place is busy but they get the line turned over (6-10 cars) every 10-20 minutes. Bagels, wraps and coffee were very good. They do a good job for how busy it was. We’d go back here again next visit to the area.

The food was good, for what it's worth. However, the bathroom toilet paper was a roll left on the ground. As for customer service, it was embarrassingly bad. The employees clearly didn't want to be there. Management should really check this place out and improve it.

My coffee got cold and I was wondering if they could heat up but the girl was so kind enough to get me a fresh cup of hot coffee instead which left me feeling as a satisfied customer. The wifi is alright. It's clean inside. An extra hand is needed for the cashier stand as there was a long wait where it was just 1 person taking the order and making them.

We love going here..In the town of Niagara..There is a new convenience store..new gas pumps...They took over the Legendary Whistle Pig..rides..ice cream..food menu..Sadly missed..My boyfriend told me their price of coffees are cheaper..Timmy's the coffee here is $2..and something..I love the French vanilla cappuccino.Smothies..Now I'm enjoying the refreshers..tangerine orange refresher..

The worst… the little boy making sandwiches has the nastiest attitud. I waited 10 minutes for my sandwich, there was 5 people working the window.. Trust and Believe I won’t be back..

First time I tried this, and wasnt a fan, brekkie are way tastier in the UK than in US

I ordered a coffee in the drive through. When she handed it to me, the lid was not secure, and it dumped hot coffee on my hand. It hurt. And I said “the lid wasn’t on that, you dumped it on my hand” the manager who said her name is Christina, proceeded to yell at me telling me it wasn’t her fault. She was the one who handed it to me! An apology would have been acceptable. Anything would have been acceptable except the direction she took it in. She wouldn’t tell me her name, and tried to withhold that she was the manager of the store. I’ll be running this up the corporate flag pole, this is not how you run a business.

I got an extra large hot coffee double double with milk and it was made as ordered and the coffee itself was very hot and fresh. I also got a sausage egg and cheese on a pretzel bagel, which was pretty good too, though the egg was a bit messy and broken apart but otherwise it was a very pleasurable trip to Tim's. Come back to Massachusetts please!! You have my heart, not Dunks...