There was a lot going on here... First, the location is terrible. You literally look out the window at a giant landfill. The sign on the street looks like it took a rocket propelled grenade and then we walked up to the door and the umbrellas on the patio (that looked out on the landfill) were blowing all around the parking lot. Then you walk in to the store and the two main monitors that have the menu are broken and out so you can't see the menu and they don't have any paper copies so you just have to guess unless you've got the menu memorized.Lady taking the order was great, super friendly and apologetic about the screens being out. We got a few icecreams, but they didn't have chocolate which my son that's on the spectrum was asking for emphatically. At other BKs they let us get chocolate syrup and it solves the issue, figured we would do the same here. We asked to get the ice cream after we finished our meal, they agreed, no problem. However when i tried to get the chocolate syrup, the woman, who i believe was the manager, said no. She said that she couldn't sell it to me. I asked just to clarify that at a restaurant that exists to sell food to people she was refusing to sell me food and she said that "she doesn't make the rules, she just follows them." So her lack of flexibility and dearth of customer service resulted in a 7 year old boy with autism upset. But at least she was able to report back to... Someone ¯\_(ツ)_/¯ that she followed orders and refused to sell us the stupid chocolate syrup.Beyond that, food was fine. It came out quickly and was tasty and the interior of the restaurant was updated and spotless.
Just got 2 whoppers with 2 fries and 2 pops for less then 10.00. I used a coupon.
It was OK. They wasn't very knowledgeable about some of the burger sauce n etc, but the drive through lady was really sweet. They've already got good deals going on there.
There always happy to sell you food coupon codes are a bit gunky but they do there best at keeping the cost down. Bk fix the 6 digit code
I love this fast food restaurant.Very good customer service,been frequenting this place for 25,years.Fresh,hot food at a terrific price.
Fries were cold, drive through was slow. Hopefully they impress me next time, otherwise I won't be back.
Messed up my order twice now not one of the burger king's in Niagara falls don't get the orders
Dont specify boys or girls toy in happy meals. Staff member get upset about it."Wokest" BK I ever been to.Can't even get your order right, check your bag before leaving.
Fresh fries. Quick and friendly service.
I was their dropped one of their heavy chairs on my foot not one employee came to check on me ask if I was OK I was visibly in pain and crying . We where the only patrons in the store they where not busy . they just did not care at all