Friendly staff and are always generous with the toppings and fairly quick. Place is clean as well. On top of that, it’s inside a store which lets me pick up other snacks and drinks.
Usually the lady working the subway is nice, today i walked in and she asked “can i help you” i said “ hello, i ordered through the mobile phone” she said “you have to wait i told her I understand and its no rush, she had such an attitude, at the end the store clerk went to charge she told him “no its for the uber” he said “ where is it?” As to when i said “ I’ve been trying to tell her I ordered it” . To when she slammed the food down and left, I’ve always been nice and friendly and leave a tip as i am a regular there. No way to treat a customer…
It's inside the gas station.This one is a wildcard. You might get the short lady who is very competent and on top of mobile orders. You might get the "generous sloth" who moves comically slow and won't have your order ready but makes wonderfully overstuffed sandwiches.Sometimes it's super slow and you can get in and out in three minutes, and sometimes it's way too busy and there's no way a single person (it's always just a single employee) can get through it in a reasonable amount of time.
The one person who prepares Subway sandwiches at this location is ALSO responsible for cleaning the toilet, collecting the garbage around the gas station and stocking the store. So when you go in to order a Subway sandwich you must ring a bell for service, and almost always the person comes from the bathroom to prepare your sandwich (use your imagination). They then rinse their hands with plain water, and with the water dripping from their hands, put on the Subway gloves which they use to handle all of the ingredients to make your sandwich. Don't take my word for it - go in, buy your sandwich and WATCH for your own eyes. Is this not a good way to get sick with COVID-19 or bacteria?
Terrible service , they over charge you for things that are suppose to be included . Poor customer services. New management needed . Do not go here !
Great location
Not that great of a sandwich just was hungry and was in a rush
One of the main transit hubs of NYC. The Times Square subway station is connected to the Port Authority subway station.
One of the main transit hubs of NYC. The Times Square subway station is connected to the Port Authority subway station.
Take a train from here to practically anywhere in the city.