Prime Time Cafe

1319 North Ave, New Rochelle - 10804
64 reviews
Pizza Kosher
(914) 654-1646

I hate writing bad reviews, especially for kosher restaurants. Customer service is very important to me, and if I feel that I am not receiving the best service possible, I always let others know. Prime Time decided to eliminate indoor seating following covid, and I asked why. I didn't know this until I arrived because it is only on the printed menu. As of writing this review, Google maps still said indoor dining was an option. The reason for eliminating indoor seating was "covid" and to "make it easier for the staff" In other words, they just don't want to put forth the effort. Another reason was to "mainstream takeout" which Justin said was the majority of the business. (Terrible answer, because if indoor dining is not even an option, takeout would be ALL of the business). Of course that was the case at the beginning of the pandemic, but this is no longer a valid reason. Justin cannot use covid as an excuse for no indoor dining. The data reflects low rates of hospitalization and death, which was the goal from the very beginning. Also, Justin was not wearing a mask, so obviously covid is not a concern. The tables and chairs are still in the restaurant, piled on top of each other and used as storage. I walked in with my 2 young kids, and Justin would not let us sit down to eat because there were "NO EXCEPTIONS". I told him I would clean up after, and even offered to pay extra to eat inside. Denying children a place to eat inside when it used to be an option (and still should be) is horrible customer service. The worst part (besides not letting us sit) was Justin telling me there were no intentions of bringing back indoor dining. Meanwhile, the tables and chairs remain inside, yet customers are denied a place to sit and eat. It's an eyesore to see the tables and chairs cluttered together, unavailable to anyone who wants to eat inside. This is not a family friendly restaurant, and it's really a shame that it's the only kosher pizza shop in the neighborhood. I was really astounded that Justin didn't let me eat inside when I was by myself with 2 kids. There is no reason this restaurant should not have indoor dining. I highly recommend your take your business elsewhere and patronize other kosher restaurants that are more accommodating to their customers. We will consider returning and leaving a positive review when indoor dining returns, which is apparently never.

Pizza is ok, service can be spotty, but at the end of the day, best local kosher pizza place around. Pies are hot, and never had cheese stuck to the top of the box.

Very good food...pizza, ziti, ravioli and friendly staff...

This spot is my favored. I go to plenty of restaurants but to this one I keep coming back again and again. The crew is very friendly and the food they cook is so flavorful. I would always prefer to have a decent meal in this restaurant. I recommend this place with pleasure.

Went in ordered 2x vegetable slices and it was like eating rubber with no taste and tasted like it was sitting for ages and was extreemly greasy plus over-priced

If you're in the area stop by for a falafel slice. I promise you will not regret it.

I admire this place a lot. It has a great air. The cuisine is exeptionaly good. the service is dynamic and the stuff is very professional. The pay is satisfactory. I highly recommend.

At the first moment you arrive in this restaurant the waiters give you an enjoyable feeling. Very courteous hosts, it is a friendly restaurant to hang out with your friends or with your date. delightful food, qualified chef, modest price and nice service. Warmly recommended.

Very well organised and accessible spot. They serve big portions and for inexpensive prices. We loved the food very much and the waiters were super attentive and chatty. I recommend this place.

Exceptional food, nice staff, always great vibes. They charge convenient rates and the food quality is great. Great work.