Poor customer service went and ordered my ice creams girl made a mistake gave me wrong topping told her she kept saying that's what I ordered did not want to help me did not want to change it been going there for years will never go there again don't recommend very nasty customer service work it was very rude
It was delicious, I got the churros caramel and vanilla ice cream with white choc sprinkle and whip cream.
Tasty!
I think they have better ice cream then the other Carvel’s in new Rochelle however they handed me a cup half full. The girl was nice and filled it up with ice cream when I asked but I couldn’t help but feel a little fat shamed here unless they normally only fill stuff half way. Wish I could add the pictures of how low it was on here.
Defenitely the best Carvel in my area. I've only experienced one occasion when the ice cream here tasted watered down. Otherwise, it's always thick, rich, and creamy. I travel past 3 other carvels to get my kids ice cream here :-) staff is always super friendly too ????
I walked in and was greeted. It was clean and followed thr CDC guidelines. The associate was friendly and listened to our order. I will visit this location again.
Defenitely the best Carvel in my area. I've only experienced one occasion when the ice cream here tasted watered down. Otherwise, it's always thick, rich, and creamy. I travel past 3 other carvels to get my kids ice cream here :-) staff is always super friendly too ????
Absolutely terrible. I paid $22 for 3 “thick shakes” and they were all very liquidy. The woman barley put any ice cream and filled the cups up with all milk. I could of gotten better shakes at McDonald’s for half the price. Total waste of money. Do not come here!!!
Love this location. However, they need to update there opening hours on the web. They do not open at 11am. I thought the first time they were just running late. But it happen again. I don't live in the area I just do my shopping. So, it's disappointing that they don't open the hours stated.
I go there all the time with my friends. It’s a great place, you have a lot of different flavors to choose from. The staff is very friendly and helpful. I cannot recommend enough!!