Tony's Pizzeria

3899 Oneida St, New Hartford - 13413
111 reviews
Pizza
(315) 737-9172

Time after time I have let poor food and service slide here, but enough is enough. Tonight's deal was a real test of employee intelligence. I placed a very simple order for a small pepperoni/sausage pizza, and a large BLT sub. Only special request was not crispy on the pie, no big deal. Open the pizza box, and the pie was burned. This seems to be the norm whenever we've ordered not crispy here so we're used to it by now. The kicker was the BLT sub that instead was a mixed sub with bacon....Not once did the word mixed come out of my mouth when I ordered the sub. I actually went over every ingredient on the BLT sub twice with the girl on the phone. When I went back to the counter to get the correct sub I was told they didn't have a BLT sub. I informed the girl their website has the sub on it, to which I was informed their website was far out of date. Not my problem, and I should've been told that over the phone. The girl at the counter asked if I'd like anything else, I said yeah a large BLT sub. What I received as her response was amazing...I don't think we have the stuff to make it....

Great staff, very helpful and friendly.A complete menu for everyone's cravings.Always fresh and delicious.

Ordered a pizza and 10 wings… got home and realized they were all drums, called to ask and they stated “next time specify in your order” never have I ever had the option to only get drums or flats and if that’s the case it should say on their menu.

Horrible place to get food, ordered online for delivery they had no problem taking my money, but when I call they said delivery is closed my order was basically never placed because of it, never notified me and still took my money

Food is always great. Love their Monday special.

Very sorry to report that the chicken tenders were literally raw. I am only posting this in hopes of preventing this from happening to another customer and help them improve their cooking methods.

A very nice deal I found here lately…$5.99 for 10 wings during any NFL game! You can’t beat those prices anywhere in the area and the menu features a wide variety of sauces to choose from as well!

$1.25 slices Mondays and Tuesdays, great selections always available. My favorite is buffalo chicken or garlic broccoli. Lots of other great choices.

Been in all 50 states and this is stilly favorite pizza joint.

Just ordered pizza and wings & the pizza was inedible. You can see in the picture the crust is so thin and dry it was cracking. Tasted like gritty cardboard. We have ordered from here numerous times, not sure if there has been a recent change in ownership but it feels as though they stuck a frozen pizza in the microwave and charged $12 for it. Wings were okay, but not at all the quality we are used to.