McDonald's

8522 Seneca Turnpike, New Hartford - 13413
114 reviews
Fast Food Burgers Coffee & Tea
(315) 735-4722

My friend and I came here today the lady at the window was very rude however she did repeat my order which was what we had said as we pull out we realize we do not have half our meal and everything about our order was incorrect when I went in the lady at the register was very polite however I overheard one employee talking smack about me because I complained I didn’t have half my order and the half I had was wrong and when the one lady handed me my correct food order she was very rude I do not recommend this place AT ALL!

Unfriendly and rude. No greeting, just, "What can I get you?" So I say, "Hi, how are your?" Her response, "What can I get you?". I order, I have my payment ready since there are multiple signs all over telling people to have their payment ready, and when the girl opens the window, I say, "Hi!"as I hand her my payment and all she says is a repeat of my order total. I say thank you as she hands me my receipt, gives me half an eye roll and shuts the window. Food window hands me my drink and I say thank you. No response, but at least she said to have a great night. Stellar service for just having had the wage increased to $15 an hour...now I'm the I'm the one rolling my eyes.

My past two visits the staff have been incredibly rude when giving us our order. This location is definitely lacking in the customer service aspect

This McDonald's seems to be always really busy or slower than others. The drivethu usually takes around 20 minutes start to finish.

I always like to go to McDonald's because of their fries and the staff are very pleasant and meals are hot and delicious

Fries tasted like they were cooked in motor oil. Not sure how often they changed the oil but that was super sketch.

Only went there for my granddaughter, I'm not a big fan!!! ?‍♀️?‍♀️?‍♀️

Lady was very rude today on November the 9 2021 there is no reason to be rude to me when I was ignored at the first window to pay then was told she was busy taking a order and was rude about it I always had people do orders and get my payment. Lazy people working lately.

Extremely slow service, every single time I go there. Ridiculous

Extremely slow service, every single time I go there. Ridiculous