We ordered 1lb of king crab and 1lb of snow crab, there was no way it was a 1lb of each. we were told there was no corn, but 2 orders after us had corn. half of what we wanted they were out of. for the price we paid you would think you would have actual plates and silver wear, but instead it was all plastic throw away. the lady taking our order had no idea what was what. overall not impressed at all. we could have bought all the stuff at wegmans and made our own, been stuffed full and saved money!
This was the worst experience from boil shack ever The. Flavor was disgusting the smell poor the spice wasn’t even there. You have just lost a weekly customer as I have been dining with boil shack New Hartford since you opened. Some change is good but what you have done is turn a good menu to a poor business decision… Your old customer bids you farewell
Prices did went up a few dollars but seafood was great as always.( P.s , combo 2 is worth it )
Food was fresh. The staff were so friendly and the food was so delicious! I go there every chance I get!!
Very expensive for what you get.. had plastic silverware, paper cups, you have to go to the counter and place your order after getting seated, food was just OK nothing great, portions could be bigger, waiters don't come to the tables and check up on you. Had high expectations they didn't meet or come close. Red lobster is 100% better experience in my opinion. My child had the lobster boil and puked twice tonight. (Maybe it had something to do with it)
It was great. And there was no waiting line. Very friendly.
Food was good. Service has a lot to be desired! Plastic forks and paper cups. Have to order at the counter after being seated. Needs improvement!
I had never been to a restaurant like this, so I had no expectations whatsoever. I have to say I was very impressed with the quality, quantity, and flavor of everything I ordered, which was combo #2, heat level hot, and Explosion flavor, which is a combo of all the flavors. The flavor was so good that I was tempted to stick my straw in the bucket and drink the juice! Lol The only thing I won’t order again are the crawfish. They’re good, but you don’t get a lot of meat out of them. I don’t know if they allow substitutes, but I’d swap out the crawfish for one of the other items in the combo, if possible.
Delicious food very friendly staff reasonable affordable prices
Food was good, however I don't feel worth price charged...not sure if I'll be back. In all fairness I am used to what I would get in FL for same price, if not less.