So my wife went in here to get some coffee and while she waited at the counter the crew blatantly ignored her and then shot her a look then said, and I quote, "I hate white people man". They then proceeded to completely ignore her to the point where she had to grab her own food from behind the counter and leave. Absolutely ridiculous. Racist and absurd.
I use to like this location but after today I will not buy anything from here ever again. I come into the location & stand in line. A woman was in front of me. I'm waiting & two people come in. They create a whole new line. The cashier took the people on the new line before me. I didn't say anything. I just walked out because I'm not going to give my money to disrespectful businesses. This isn't the only problem I have with this location. I order on their app & my orders are always messed up. Not to mention they have rude drive thru workers. If you don't like working at DD then find a better job. I am done with this place.
No public bathrooms, they are for employees only. I couldn't even wash my hands before eating, during a pandemic. They allows customers to sit, they should be allowing use of the bathrooms, as per department of health standards.
Worst Dunkin in middletown ny. Food is never cooked right. And the hot drinks aleqys never comes out how ordered .... bad crue
Employees lack customer service. No “hello” or “thank you” when patronizing this location. If you can’t be kind to the customers that keep your employer in business, you should stay home. Food was average at best.
Got 2 hot chocolates and 2 xl coffees. Great selection of donuts - got a half dozen. They always have my apple donuts ?
Nice staff, nice to see everyone smiling.. unlike the pine bush location.
Bad Customer service. They all have a bad attitude including the supervisor. I have gone in different occasions and they are always upset. Especially if you order too much.
The drive-thru service is faster.
Always rude and have an attitude! Cashier drops my change on the floor outside the drive thru and does nothing about it. I ordered a bagel with cream cheese, when I got home I had a bagel, no cream cheese!