Absolutely appalling what happened at this location. The staff who made fun and laughed at someone with special needs is despicable. I suggest that the staff here be better trained. I will be sure not to visit this location until everyone that supports your business is treated fairly and respectfully.
Poor customer service. Ordered 2 things on the go and it took them 25 minutes to make a coffee and a sandwich. Those that came in after me had better luck and were served in no time! I order on the go for a reason and give enough time for preparation since I can’t afford being late for work. Will consider going somewhere else.
I've worked at dunkin before so i understand how busy it can get in the mornings, but when you order on the go 10 mins or more before picking it up and your order is still not ready and having to wait an extra 6-7 its annoying and this is'nt the first time. also i dont know why almost half the staff there have their phones on the floor. this staff needs to get it together .
The food’s always fresh & well made.Not crazy about the sugar dispenser?= Win
Quick and convenient, dual drive-throughs make it easy to order. Inside of store is very clean and well kept. Plenty of employees to move through orders inside and out.
Wow..This place is clean and beautiful...I was greeted within one minute of walking in the door. I bought a dozen dounts for $12.99... Whoa inflation everywhere?...But they were fresh and delicious.
Nasty staff. She practically threw the donut in the car. They didn’t even have the donut I wanted.I asked for a hot chocolate with whip cream, no whipped cream. The hot chocolate was also nasty. Definitely instant, tasted like hot water. Never coming back to this one.
Great, friendly staff. However, the latte was terrible. It was not a hand crafted espresso drink, it was some powder concoction. Ew.
They hire too many children here who do not know what they're doing and oftentimes just look around dumbfounded waiting for the experienced person to take over and do all of the work. These millennials need to get better training.
About 5 people working there, they were all dancing and on their phones. Messed up my order. Asked for a large frozen hot chocolate, small hot chocolate, and a large tea with lemon, extra ice, and sweet and low. I got no sweet and low in my tea and a large frozen coffee instead of hot chocolate.