Very slow service and waited an extraordinarily long time for my food AND has several people helped after me yet got their food before me. In fact, a lady finally asked what my order was - I told her - she packed it and gave it to me 30 seconds later. Also, I listened as several customers returned with incorrect orders or missing items. Finally, watching someone scrape up onions INTO THEIR HAND (as if cleaning up) then DUMPING THEM ONTO A DIFFERENT GRILL was a bit... off putting.
Always great food when I come home to NY!
He was a little pricey for four slider hamburgers a small Coke and a fried $8 little pricey for me I'll go to McDonald's or Burger King
Well stopped by White Castle tonight. Around midnight. Guy at the drive-thru had a major attitude problem and slammed the window on me when I asked him what the problem was. Hewalked away from the window came back 5 minutes later and told me my total once again and I told him to keep the food that I would be calling about my complaint. So I just called this morning to complain about last night and the manager doesn't seem to care . she was distracted. I don't know what the problem was .I asked her if there was a problem, she's like no ,I think there's another call coming in .she says okay I'll address it thanks. that was it no problem no concern.
Always Loved White Castle. Great place to eat. One thing though, they raised there Hamburer prices as high as a Burger King, Wendy's and McDonald's so your getting a much smaller Hamburger for the price of a normal size Burger. I buy from the other places more because of this reason Alone.
It's White Castle. It's amazing. It's everything that's good in a burger and small enough that you can eat many and not feel like a pig.
Something quick and tasty not filing. Always get 4 pack with cheese n coke zero when I come home to visit.
Nobody seems to know what they’re doing !! There’s no order on either side of the counter. The wait was too long and unnecessary. I love the burgers ? but hate the hassle.
7:10 pm on Wednesday Jan. 12th 2022 drive thru. Arrived home to find a cheeseburger that looked like it had been sitting in 3 day old grease. Completely dried out! Returned the next day to inform female manager & she YELLED at me & told me I must have put it in the freezer. It wasn't fit to feed a dog! She is either from a country where old dried meat is acceptable to serve customers or she is in the wrong business. I know what a fresh WC burger should look like & that wasn't it! This place needs new management ASAP! CHECK YR FOOD B4 LEAVING THE PARKING LOT & make sure you have a receipt!
Ordered online went to pick up the food 1/2 hour later to find out not only did they close early. Someone forgot to turn off the online ordering. So as of now I'm out 55 dollars. This should be fun!!!