Used mobile app today. Tell drivethu my order number. They asked me 3 times. I finally get my receipt. Pull to second window. They are ready to hand me a tiny bag. The lady says did you order cheese burger and a fry. I said no. I have the moble order and gave her my mobile app order number. She hands me a large bag. I got home. It had my burgers and fries but lacking a chicken sandwich. I pulled out my receipt. I was given the wrong receipt. The shareable 2 large fries for $5.99 is a complete joke. Both together wouldn't be a single large. No one knows what they are doing there. I haven't been there since January due to a massive mess up on my food. Thought I try this restaurant again. Nope. I deleted my app information and then deleted the app. Such a awful restaurant. Clueless mindless workers.
Lockport McDonalds is a great asset to our community that serves a large number of hungry patrons. Their food tastes good & they beat all the other fast food restaurants in town by being the only one to offer a large soda for just 99 cents! They also have a number of friendly & courteous staff members that I enjoy interacting with in the drive through. It seems to be a happy place, that still offers deals on food & coupon savings despite the recent rise in inflation.
Took 20 minutes to get a hamburger a chicken sandwich and some fries.Asked the manager what was up and she responded with what you want free food?Which the response was yes.So I guess it wasn't that bad huh......So maybe it should be a three-star :)
Great overnight crew tonight. Fast pace. Drive thru definitely should wear gloves though when preparing drinks or grabbing food for customers. Over all though the food was fresh as well
Extremely slow and always screws up the simplest of orders. Also fries and burgers freezing cold and old 95% of the time i go there. But i love their food when fresh and hot
I really enjoyed the cinnamon rolls along with their quarter pounder and chicken nuggets. It was pretty cheap and tasty. Probably not the healthiest thing but is very fast and convenient.
Their so slow. Food comes out messy because they threw it together. Orders are usually wrong. If I'm waiting over a half an hour than I can wait a little longer for it to be made correct.
Last 4 mobile orders all 4 wrong. Pay for extra items but not put on the burgers. Plus on the app the prices are wrong. If you order 2 or more of the same thing. Something that's $4.30 if I select 2. Price goes to $11.20. Should be $8.60.I wrote macds and the response had nothing to do with what I asked about the pricing.So I deleted the app. Not going to macds anymore.Ba da ba ba ba......I am Not loving it...
Been sitting in this line for 15 minutes, we've moved one car length.......they have served one car in 15 minutes...........you'd think the food would be amazing and delicious if they take that long, but sadly, you'd be mistaken. The food here is sub-par at best, looks like a kindergartener threw it together and 99% of the time, your order is wrong........they get all of the business because NOTHING else in craptastic Lockport is open late, it's by default.
They forgot to give us part of our meal, we pulled around and had to go in to get the burger.They also no longer have some of the menu items we went for like the McGriddle or the blue freezy drink so we were disappointed.