I would give this place 5 stars if it wasn’t for one of their managers, Cathy. The way I and many other guests see her treat some of her employees is disgusting and in short simple terms bums us out. Nobody wants to sit at a bar and listen to a server getting mistreated. Other than that, the food is amazing(especially their ribs) and the service is very understanding and friendly.
Average food at best however at this trip I must add one additional star due to exceptional service by my waitress and the accommodation of the store manager.Upon ordering while I was trying to sign in to my TGIF rewards app, the app could not load due to a network issue so my rewards cannot be displayed however the store manager Took care of it without a second thought. This time we ordered the Cajun chicken shrimp pasta along with cheeseburger and fries needless to say both were prepared well.I’ve been to many TGIF in Queens and Nassau County however this one offered the best service.
The food was good. The service was just very slow.
Seems like they've updated the menu a bit. Love the new chicken slammer boards and drinks are good as well. Mozzarella sticks are never disappointing! And service had improved from the last two times I've been there.
Ordered takeout and the food was ready in 20 minutes.I do agree that the quality of TGIFs is not what it used to be. Hopefully they can turn things around.
This place has become really rundown and is not very clean. There was noone at the front when we arrived and we weren't the only people standing there waiting. I took it upon myself to walk towards the back to hopefully find any employee to help seat us. Upon reaching the back kitchen area there were a group of kids (employees) standing there talking... When asked to please be seated we finally got some attention. The food was mediocre, the menu has become very minimal and limited, the portions are much smaller, the presentation subpar... The server apologized on behalf of the lack of initial appropriate service and was very personable...
Used to love this place but the service has gotten very bad. ?The last time we went, we waited 30 minutes for the server to come over and introduce himself and bring water. Food took over an hour and half ... and it was the wrong order. This would be understandable if it was packed but we were the only one ones there, besides one other couple on the other side if the restaurant who was still waiting to be greeted by waiter after an hour.I decided to go back tonight to see if it got better. After 20 minutes of waiting for a someone to come introduce themselves and not a waiter in sight .... we just walked out.Really gone downhill ? Don't know what happened. A server named Megan was very good as well as a few others I haven't seen in a long time. They always did a great job and had great service.But the new waiters from last couple of times just don't care.As others have stated they eat off of people's plate , take forever to greet guests and are not attentive. Used to be my go-to place but I don't think I will be going back ?
Can't go wrong. Good specials & good portions.
Just stop by there a few days ago to order some food ,but its real nice & the food looks delicious,but it was to pricey.
First and last visit to the Levittown TGIF!In the past, my kids have liked going to TGIF once in a blue, but everything was wrong with this place. From a dirty table and fruit flies starting to fly around us half way through the meal to the food being barely mediocre and getting watered down juices, it was hard to find anything positive. And let’s not forget the vents blow heat that was so high my youngest complained of getting a headache. Could not get out of there fast enough! At least our server was very pleasant and attentive.