I can't believe I am leaving a bad review. Firstly, I never give bad reviews. Especially for restaurants. Secondly, I can honestly say I haven't had any real issues with this location until tonight. Tonight, I walked in, and the servers were very nice and accommodating. it wasn't until it was time for me to pay for my order. The manger tried to over charge me for my salad. I come there ALL the time. So I know the cost. My order was the shredded lettuce, regular tomatoes, cucumbers and a sprinkle of onions. NO MEAT!!! The amount she tried to charge me was $11.41. This isn't the first time she has tried this, however she was told by the male manger months ago that its $8.00 plus tax when she tried it before. I said politely excuse me that's not the correct price. She said, yes it is. I said No ma'am I never pay that much because it has no meat. With a smirk on her face she begins to pick up the register to turn it towards me. And said I can show you, I said I didn't ask you to show me I am telling what I normally pay. She said oh that is what the old manger would do but now its this price. I said to her are you a manger?! I asked because I could not believe that she was a manger and was very unprofessional. She replied Yes again with a smirk on her face. I then walked out leaving the salad and yes I was angry in the way I was being treated. I walked back in to ask for the owners name. I had to ask her three times because she just stared at me I like I did something wrong to her. After she finally responded to me I said that was terrible customer service. I had to sit in my car for a second and reevaluate the whole thing. Did I do something wrong, Was I disrespectful. Trust me if I was wrong I would have went back in and apologized. But I didn't do anything to be treated the way she treated me. I even called my close friend to ask her how much does she pay for the same salad. She responded $7 to $8 but never more than that. As I mentioned before this isn't the first time she has done this to me. Therefore, I am starting think she has a problem whatever it is with me. Little did she know I am a restaurant owner and I know she handled me wrong. I would never treat any of my customers like she treated me. Because of her unprofessionalism she lost money because I didn't purchase the salad and I am no longer going back to this location. Her goal should be to treat all customers with respect and to make sure they are accommodated. The goal also is to make money. She cause her boss to lose money and a customer. Very disappointed
I should've reviewed this place 2 years ago when we frequented it more often! We LOVE LOVE LOVE the food here! Everything is made right before you and you can pick exactly what you want! My obsessio are the nachos but we're crazy over the tacos and burritos too!
I’ve been ordering from here through Grub Hub and the food is always good. Delivery is fast & the food is still warm. You can’t go wrong with the tacos, burritos or quesadillas. I also recommend the kids meals.
We had a family gathering there and the food was excellent. Our waitress was great and very attentive. We will definitely be going back!
Love the food. My favorite are 4 soft tacos with spicy chicken, peppers & onions, guacamole and medium salsa. I usually go vegan so I replace the chicken for black beans [strained].
Amazing food, excellent experience. Their chicken quesadilla is delicious!
Ordered 2 deluxe Tacos. While she was preparing them I could literally count the strands of cheese placed on each. Obsessing over that I failed to realize she had not put on my Sour Cream until it was too late and I'd finished choking them down as I entered the establishment starving. Oh well. ??
Can I request the next Taco Joe's be located in my living room??? I can not get enough of this place. I moved into queens 3 years ago and I still come back. I drive, most of the time in rush hour traffic (NY traffic will take me 45-60 mins to arrive) to take out. When I hit the lotto one day and have my helicopter, Taco Joe's better build a helipad so I can land there every other day. I love this place, I love the food, and so should you. Do me a favor and drop everything you're doing and go eat there. NOWWW!!!
We had a family gathering there and the food was excellent. Our waitress was great and very attentive. We will definitely be going back!
A great Tex Mex place to eat with a lot of different options for vegetarians as well. It’s another DIY place but the ingredients tasted good and have a great concept of a tortilla bowl that you can eat