Went through the drive through for my son.He loves the chicken sandwich.The line went quickly and our server was so friendly!
I was going to write a horrible review for this store bc I was trying to customize a bucket of a 10 piece family meal about 3 weeks ago. The guy that was originally on the mic didn’t comprehend what I wanted… “half crispy half original but I wanted two breast in original, Two breast In crispy and the rest drum sticks..” easy enough right? We’ll he tried to understand than finally said we can’t do that! I got so frustrated I finally just said “forget it I’m going to The other KFC”… But I was already in the drive-through line, so I had to wait for the car in front of me to pay get his food and go… As I was passing the window a man opened the window and stopped me from going. It was Dave the manager… Or at least I think he was, but he wanted to explain that it wasn’t that they couldn’t do it, it was just that my order was confusing. So I reiterated my order to him and he said “that’s it?!?” and I confirmed. They’ve since then provided me with excellent customer service… Today I went back, and asked for the same exact customization, and Dave without hesitation said “hello Elaine, I remember you!” Lol Dave went above and beyond trying to satisfy a customer… I give this restaurant five stars because of DAVES impeccable customer service! Thank you Dave for making my experience with your store always pleasurable from three weeks ago until now… you always have such an Infectious positive personality. Welcoming and friendly… I hope I always get you on the mic!
Items were missing from the order. Meat was bad. Won't order from this location again.
First off, this review is strictly about this locations issue with condiments. For whatever reason, they absolutely hate giving customers the sauces they ordered. And if you order through grubhub, the will purposely not put any in the bag, and through grubhub they charge 47cents per sauce. Which is illegal for any establishment in NY to charge for condiments. I reside 5min from this store, and the next time I go in, I am walking behind the counter and getting the sauces they owe me. If there's an issue, let them call the local authorities to see if they can help.
First off, this review is strictly about this locations issue with condiments. For whatever reason, they absolutely hate giving customers the sauces they ordered. And if you order through grubhub, the will purposely not put any in the bag, and through grubhub they charge 47cents per sauce. Which is illegal for any establishment in NY to charge for condiments. I reside 5min from this store, and the next time I go in, I am walking behind the counter and getting the sauces they owe me. If there's an issue, let them call the local authorities to see if they can help.
Okay had my food fast
Haven't really had an issue, standard KFCThe fries were fresh at least
At nite its tough to see where the speaker is to give your order in the drive-thru. Also check your oder carefully when you get it, the kids working there sometimes forget things. Overall I like KFC, especially the potato bowl
Tried the new spicy chicken sandwich. It was pretty good, would order again. Counter person was friendly and getting condiments was better than usual!
Quick snack when I coming out of Target. Convenient and fast and staff are always nice.