Made a mobile order with the wendys cash which is like a wallet on the app. Everything went through and had a free frosty. Got there and they said payment didn’t go through (weird because its already in their possession on the app. Then proceeds to charge me 9’dollars for a 5 dollar biggie bag and a frosty… the frosty was supposed to be free
i mean pretty good food ?
Terrible location in Latham. Drive through crowded. Indoor explained it perfectly. Counter person uninterested in serving customers. The customer 2 people ahead had to ask the person at the register if he could give him his order. Took him a while to respond. He just looked at him for a minute then said sure. I actually like Wendy's. But I will never return to this location. Extremely good service at many others with the customer in mind. After watching 2 people ahead of me and 2 behind me leave the store I completely understand why.
Usually when I go to this Wendy's I get what I paid for so usually I'm happy, but today I was very disappointed! The sandwich wasn't what I ordered! The thing was a mess the wrapper looked like they took it out the trash & I had to throw it away! I want very happy this time, but again usually good! It's Wendy's best fast food breakfast sandwich!
There is litterally always a problem with this place , if it wasn't for the fact my kids like thier chicken nuggets we would never go so count ur blessings. The most recent example was tont, they forgot an order of chicken nuggets , I asked for only bacon and cheese on my sandwich twice so they would know and they wrote it down right and still gave me a sandwich with all the extras and dressings .....Mayo upsets my stomach alot so thanks for taking away my dinner . At least I still had my chicken nuggets ooohhhhhh wait that's right no I didn't but I guss it wouldn't have really been that good because not only did I ask for extra sauce and told u I would glad pay for extra BBQ sauce which u did charge me for ......u felt the need to add insult to injury and didn't give my 1 freaken sauce . You all suck .
Little surprised that everything was fresh. Almost like made to order instead of the usual prep to re heat. Which is an amazing difference. Still think they are over priced. Although You get what you pay for.
Nice staff, lady liked my southern accent, cool people.
1$ breakfast sandwich's caused me to go to Wendy's... The staff at the drive-thru during my visit was exceedingly friendly and more than happy to serve me food with very fast and very efficient and by the way the breakfast sandwiches are super good not only because they were a dollar but they were pretty good pretty filling and I will definitely be going back for breakfast sandwiches even if they are not a dollar.
The young lady at the counter attempted to charge us $11.57 for a 4-for-4 because she put our order in wrong, when the total should have been $5.04. We had to get a manager to fix it, and they ended up charging us twice - first with the error, then again with the correct total. They refunded the $11.57, but it took 2 days for it to go back into our account.
Was there last night. Order a four for four junior bacon cheeseburger. Burger had no bacon in it and fries was over cooked, burnt like. The young lady at the register was friendly and nice. Why does all Wendy’s employees wear their masks over their mouths instead of noise? What’s the point of wearing a mask at all.