This franchise/corporate is refusing to give people purchase receipts. This is not a one day incident. Ordered through drive-through. She indicated they can no longer provide purchase receipts. They do not receive receipt paper anymore. In a separate conversation, the manager said the printer has been broken a while. I was told this last week as well. They have stopped disclosing your order on the order board outside too. You will have no way of knowing what amount MacDonalds has put on your credit card. I asked the manager if this was legal, the manager said, he was very nice though, that apparently it is. The manager has no power over that of course. This was a corporate decision. Since it is legal I guess, MacDonalds needs/should publicly disclose they are no longer providing purchase receipts or on-screen order verifications.
It's gotta be the slowest fast food location in the area. This is not an exaggeration, I literally spent almost a half hour in their drive thru waiting to order and get my food. 29 minutes I sat in their drive thru.Every time I come here, which isn't often, I am leaving asking myself why I came back.
The worst food experience I've ever had. I usually trust that McDonalds food will mostly taste the same between locations, but this has forever changed my mind.Ordered Pickup and the pickup spots had no numbers so I went through the drive through. I waited with one other car for 5 minutes just for someone to take the order. When I received my order the drink and fry size was small instead of medium and they were undercooked. The chicken sandwich was missing ingredients and the chicken itself was absolutely disgusting. It smelled old and looked overcooked. Please don't go here, just go to another restaurant nearby or another McDonald's location. Worst experience ever.
This place used to be the best service in town. Recently I have moved back to town and throughout my move I’ve been replying on McDonald’s very heavily. It was to my disappoint that every order that I have had from this place has had some issues. This place has definitely fallen far below its previous operations.
Waited in the drive through longer than I’ve ever waited at a McDonald’s. Ordered burgers with no pickle and got pickles. Also ordered fries and they were far from fresh. As you can see from the picture, they take pride in their preparation of food. Worst McDonald’s I’ve ever been to and Ive been to A LOT.
I get McDonald’s wayyyyy too often using the app. Never once have I had an issue with it until last week when the daily deal for a free Big Mac failed. I checked out and it said my total would be 1.08 and that’s what I agreed to pay, but then my card was actually charged 7.77. Not cool. I submitted a bug report at the app level, and the nice folks there had me call in and give them all the info, then send the report down to the restaurant for a refund. Well. The restaurant refused to refund because they ‘don’t control the app.’ Which is fine, enjoy your extra $6.50 from me because this is the kick in the teeth I needed to quit my thrice weekly McDonald’s habit.
I complained via app that my shakes weren’t mixed and one wasn’t fully filled, and they called back and said they “don’t mix shamrock shakes”. No one wants to eat concentrated mint goo. Either they lied, forgot to clarify you’re supposed to mix yourself, or their shamrock shakes changed from prior years and are now terrible.
I believe they were very short staffed tonight but they still provided service with a smile - a rarity these days. We didn't receive our cups initially but when we asked about it, the gentlemen apologized and gave us our cups. We also didn't receive the apple juice with the Happy Meal - so I asked about that and, again, the gentlemen apologized and provided it. Two simple mistakes that could have been overlooked even on a normal day.They appeared to be having some difficulties with other orders but, again, they also looked short staffed. It also doesn't help the customers having the problems immediately went for the throat instead of, oh, I don't know, being civil and just asking about the mix up.Maybe I'm jaded after spending many years in the service industry. If it were up to me, though, it would be a requirement for everyone to spend at least two years in the service industry. Maybe an "internship" somewhere the senior year of high school. We can call the class "A Lesson in Civility".
Staff was helpful and nice got what I wanted and was very happy
Great selection and fast service. Very clean dining area.