Used to love this place....this past visit...disappointed. Tables were dirty, smelled of old spilled beer on the carpets, food was so-so with only 4 onion rings on my burger plate when before I'd get a nice serving of them. Only thing going was the service. Will try again in a few months.....hopefully it will get better and back to 4-5 stars....
Ordered ahead and picked up. Arrived at the time it said and had to wait an extra 15 mins for it to be ready. Walked in to pick up my order, gave the hostess my name and she went to check on my order. She came back and didn't say a word to me, just helped the next customers. I had to ask her again about my order. Told her I still needed to pay and asked who I should pay and she just ignored me. If you order ahead for pickup just know you're going to wait longer then it says, it's happened to me everytime so far.
The waitress that served me was very pleasant. I have no complaints with the service. What bother me is they advertise for a limited time $8.99 bowl specials. But, when you place the order and get the bill that 8.99 bowl is more like $12.99. This is a switch and bait sale. Applebee lures you in knowing you will one will not leave especially meeting friends. I ordered the taco chicken bowl which would have been better if they gave you a salad dressing or sour cream. The dish was spicy but dry. The music was good but it could have been softer. I felt Applebee could use a clean fresher look.
Food ready quickly, comfortable seating, sometimes takes longer to be seated when busier (mostly during summer.) Staff is friendly and have never had any issues when dining in. Food is always hot and issues with changes to orders are extremely rare.
I ordered the prime rib dip with the fries, it was delicious, and filling. The Strawberry Lemonade is a bit on the sweet side but the best I ever had. So there was no room for dessert lol. And our waitress Colleen was the best!!!
Super good food. The drinks were HUGE we didn't expect the $7 alcohol beverages to be that large but they were DELICIOUS.
If I could give 0 stars I would. Applebee's has gone down hill, ordered online was there at pick up time, waited an additional 20 minutes before anyone made contact. There were two workers outside in the front smoking pot, how classy! I understand it's legal but come on right in the open, that stuff smells terrible. Will never go there again...
They gave up our favorite taco's. Never ordered taco's anywhere else, your's was the best. Then let spicy rib sauce go, let's just say, I'll be asking for Red lobster gift certificates from now on...Sorry
Food was undercooked and I was told it’s fine !! No refund. No replacement meal. Very dissatisfied. Ordered crunchy wings when I bit into them it was red on inside?☹️
Good service, but forcing people to use an app to view the menu when the majority of clients are less than young is not appropriate. Nor is limiting the number of menus the wait staff have to give out to try and continue this goal. Turned me off.