This place is great. You order on line, pick up at the drive thru. The fried vegetables with dipping sauce are locally grown and delicious. Even re-heated in the oven they are crispy and fantastic!
This is the second time this month my pickup order has had me waiting in a hot car for over 45 min past when the pickup time was offered!! Hire more staff on days when you have catering jobs so the rest of us aren’t left wasting our precious time and gas money waiting for food that was promised over an hour ago! Completely unacceptable service.
I’m taking time to write this cause the other reviews seem off. We ordered delivery and pick up in the last two weeks due to Covid and too tired to cook. Ima cook and hotel school grad. Each order was over $100…we got a good sampling. Both delivery and pick up were fast and smooth. The food was crazy good. Highlights were Rama noodles, curry, spring rolls and a rice salad. Peanut sauce. Soups were good too. Extra sauces were requested and sent. We ordered online. They open at 11 and this orders are produced AFTER 11.You can’t go wrong here if my experience is a judge. Never tried before cause these restaurants are always packed when I’m in town. Give it a go.
My star is zilch nada none, I went there at 11 when the place opens sign says open so I go to the door and it is locked, I read the signs that say text us your order and we will let you know when it is done, so I texted waited 20 minutes and nothing, I texted again and then called them and no answer, after 25 minutes of waiting I left, 2 hours and 15 minutes later still no text.
I ordered pick up from this restaurant after reading many reviews. I was totally excited to taste.I ordered drunken friend rice and drunken noodles too.The friend rice was literally brunt. I went back to return and she took the box and gave the same one again. HORRIBLE EXPERIENCE. NEVER BEEN TO SUCH RESTAURANT BEFORE
THEY NEVER ANSWER THE PHONE! I usually order on their app, but you don't get an estimated time of completion until after you place the order. I ordered on the app and it said it wouldn't be done for an hour and 25 minutes. You can't cancel on the app. You have the CALL them to cancel.... I CALLED 15 times!!!!!!!! I love their food so much but seriously?????
Ordered online for pickup. Received Calmari (which were cold and gross) instead of Spring Roll. I didn't check inside the usual Spring Rolls container. PLEASE CHECK YOUR ORDERS!!! Disappointed, but no worth the hassell of trying to call for a refund.
Taste of Thai Express has the best Thai food in Ithaca in my opinion. Lots of vegetarian options that are very flavorful. Massaman curry and pineapple fried rice are amazing. Deducted one star because their pick-up process has been very inconsistent over the last couple years since dine-in closed due to Covid. Sometimes the pick-up is smooth, other times they claim the food isn't ready yet, then when it's finally picked up it's cold, as if it had been sitting on their counter for 30min.
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Pineapple rice with chicken was fantastic. The spice level was just right too. Left me wanting more after I finished it, it was that good. Will buy again next time!