Very friendly staff clean and the food is very tasty decent price for Wednesday special will definitely recommend
Horrible experience. Incredibly overpriced for how underwhelming the food is, and beyond terrible service (worst I’ve ever received in my life.) I’m a diabetic and can only drink water and they were OUT OF WATER. Parts of our order were missing. 0/10 experience. Don’t come here.
Went to jack’s grill to get a salad and I was very impressed great service lots of good choices
I ordered delivery from here, so I can't speak to the service or atmosphere of the restaurant. The food was just average. I ordered chicken fingers and Mac n cheese, and I didn't love either.
Got delivery and they forgot not one but two whole items, all in the same order. Luckily I got a refund from Uber Eats. Plus the one time I walked in to the place, it looked very grimy. They have potential to be great but they’re just not quite there.
It’s really a hit or miss here. Food can be very tasty…if the staff don’t mess up your order, which happens maybe 25% of the time. Unacceptable. “Where are the standards?!” - Gordon Ramsey
Given this restaurant so many chances, disappointed every time.Never order from here unless you want half your order missing even for all the additional things you pay for as extra. I cannot remember the last time I ordered from here without having something missing. I try giving Jack's the benefit of the doubt each time considering their food isn't as bad as their service, but this final time I received none of the extra sauces I ordered and got the completely wrong order delivered to me.Jack's response? Contact DoorDash and get a refund.Never again.
Ordered delivery and not only was the order 1 hour late, but the driver failed to call me like they promised and also did contactless delivery when I specifically did not select contactless. My food was immediately stolen and then they refused to pick up the phone or answer texts. I called the manager the day after and he hung up on me. Got neither my food nor a refund. 0/10
Order was not delivered and I was still charged for it. Tried calling and explaining that we never received the order and they refused to give money back (or redeliver) and give us their name. The man on the phone kept ignoring what we were saying, was completely rude and simply hung up the phone. Please do not order from here! Food is not even good!
3rd time I ordered. First time was great perfectly cooked burger with a very very slight pink in the middle juicy. This time the Burger patties were dessert dry and no amount of sauce and pickles saved it. Also near the end of my meal I almost choked on butcher paper. I checked if it was from the packing paper that they lay in the take out box. Nope. Threw out the rest of the burger.