Manager is a complete Jerk. I left without my order in tears. The way he spoke to me regarding price differences from in store to the app was appalling. I attempted to place a mobile order but it wouldn't go through. WHy? Well because apparently according to the managers snotty attitude that pomo was last month. In my defense the app should have been updated it wasn't my fault. I had just downloaded the app a couple days prior and it was the next month so whoever is in charge of the app really needs to get their stuff together. Corporate doesn't even care an has not answered my complaint.
4/29/22 Ran through this Arby's on my way home an hour away. We had gone without lunch because of an appointment and it was 7:30pm by the time we got to an Arby's to get at least something in us.We got a Turkey Swiss meal - came out to be a bacon chicken sandwich of some kind. Inedible due to allergies to chicken.We also got a Gyro. The pita was so stale that it was crunchy and hard as a rock.We could not eat either sandwich and had to wait another hour till we got back into civilization just to eat.
Love eating here but lately the service been awful. Forgetting food, adding extra items on the receipt and they don't even give the food to you. So many issues down in Ithaca but for the most part the staff is friendly.
Friendly, attentive, precise service. Special requests were not cause for error or delay.Well Done!
I just sat at drive thru for 20 minutes just to get to order and got told they were closed. It was 6:50 ! Drive by the pickup window and no one was even there. Not a happy customer!
Don't Know Who Runs This Location But They Need To Speak With Employee's.When A Vehicle Is At The Drive Up Menu And All Lights Are ON bECAUSE yOU wERE bEHIND Another Car YOU DON'T TURN ALL LIGHTS OFF AND CLOSE UP !!!!!!!! COME TO WINDOW AND GET ZERO ACKNOWELMENT .Staurday Night at 7:55
The staff was super friendly and helped make a custom order at dinner through the drive-through. Super happy!
Good option for fast food. If your sick of McDonald's. I wish they never closed the burger King on Elmira rd.
It's a heck of a lot better than McFondals
Fries tasted old and cold. Mozzarella sticks where cold and mushy with grease as well. The beef and cheddar buns tasted stale. I'm so surprised I usually love Arby's. This particular Arby's is lacking. Probably won't be going back again .