Went to this location least once a week since I worked right across street. Went in one day and the employee let other customers cut me in line. Then the worker acted like I magically appeared in the front and refused to take my order. I will never go to this location ever again. Quality of food was usually good but customer service straight TRASH
Coffee wasn't good it was cold and watery
I reviewed this Dunkin' Donuts a few months ago, and I want to update my review. Back then, their donuts were below average, and most other dunkin donuts care about what customers have to say. I love jelly donuts since I was young. I have them every once in a while. This franchise doesn't even put a tablespoon worth of jelly in their donuts. When customers come in to say that their disappointed in their product, which they can correct but do nothing, it just tell you they don't care what you say. Their other donuts are thin as they cut back on the batter when they make them. How much are you saving when you reduce the batter on donuts? I'm Italian and to us cooking or baking is a privilege, and we do it out of love. When I cook for family & friends, it's the absolute best I can do. But to ignore people being disappointed in what you make and do nothing is as low as you can go. So for now on we won't be back nor will our friends. It's just sad.
Clean and friendly service. Consistence of the offered products' quality.
I drink A LOT of coffee, and I go to this Dunkin Donuts everyday, sometimes multiple times a day, so I am familiar with all the employees on all of the shifts. This DD has one of the nicest, friendliest and competent staff that I’ve seen. They always greet everyone and if you are a regular, they remember who you are and how you like your coffee. It’s not just me, I see it with others as well who are obviously regulars. Your coffee will be up on the counter by the time you get to the register just because they saw you on line. The staff on all shifts are very organized and get the orders out as quickly and accurately as possible. If there is ever a problem they are quick to fix it for you without a problem. It is a very busy DD especially in the mornings, but they are very efficient. It’s my favorite DD!
I come here almost all the time, And it’s always a bad experience. I’m definitely NEVER coming back again after today. I order my bagels on the app with butter on the side and the always get it wrong when I go pick them up there’s no butter on the side it’s ON the bagel which I didn’t ask for. They barely know English so it’s very difficult for me to explain why they are in the wrong! The manager was very rude and told me that if there’s a problem to fix it on the app. HOW ? That is his job NOT MINE . Horrible customer service !
Workers stared at me super awkwardly, no big deal but presentation could've been nicer. Food was great, spot was clean too.
Fine I mean its just a regular dunkin donuts but the service was quick.
My husband never got his cappuccino. Terrible service
Stopped here while in the neighborhood. Friendly and nice workers. They forgot my whipped cream on my signature mocha latte but quickly remedied it with an apology. Latte was good. Didn't skimp on the mocha and tasted as it should. I also ordered an bacon, egg and cheese sandwich. Tasted great but they definitely skimped on the bacon. Maybe I got 1 or 2 pieces on my sandwich. Barely tasted it. Will go back for drinks but not sure if I'd order food here again.