Umi Sushi Lounge

45-08 Parsons Blvd, Flushing - 11355
76 reviews
Sushi Asian Fusion Sushi Bar
(347) 542-4759

After reading the Google reviews of this place I was frightened as to what my experience would be. I was more cautious and discerning than usual. Yet the most negative thing I can bring myself to say was that the portion sizes were too small. The food was great!

Horrid service!!! Consistently takes two hours or more to deliver your food. This time it was the last straw as they let almost three hours go by and only called GrubHub to cancel because I called for an update. They wouldn’t try to deliver the food again even though they were open. It would have be okay if they let me know earlier so I could order from elsewhere it would have been fine but by the time they let m e know everything else was closed. Please, save yourself the stress. I liked their pork buns and Godzilla roll that’s why I kept giving them a chance and even made sure to order at least two hours before I was ready to give them time but each time they got worse and the person that answers the phone is just apathetic and rude. I hate leaving bad reviews but honestly this has been such a frustrating experience.

Bad service !!! We order food online and they deliver to the wrong locationSend us a picture and left!The delivery guy don’t speak English , so we call the restaurant and they hang up on us 7 times !!!!!

We never received our food, the delivery guy didn’t speak English at all!!! He just left our order in a random place and left. The restaurant just hang up on us. Horrible horrible service!

Racist owner plus staff. Watch the youtube video. He allowed a white girl with sneaker but made a black couple go out. When asked the owner, he was rude to the couple and disrespectful.

A very unique store, but it's sad it's no longer there no more

Took 2 hours to arrive and never made it. Super disappointed, reading the reviews now I see that this is a pattern for this place. Get it together, if you can’t hire enough staff then just close your business instead of making people frustrated.

Food didn’t taste fresh at all. Couldn’t even finish the salad, thought I may get sick if I did.

Horrible service, never got food and had to fight for refund. Don’t order from here!

They don’t deserve 1 star, but this the least i can do. Literally unbelievable this exists!!!