This chipotle used to be good but has gone completely downhill. Any time you order delivery, even through the chipotle app from this location, the order is entirely wrong. By entirely wrong… it isn’t even remotely close to what was ordered. Today I received a burrito bowl that was missing all proteins and toppings ordered. I just received rice and lettuce. I didn’t even order lettuce. The location is dirty. They just don’t seem to care at all. They don’t even TRY at this location. It’s turned me off to one of my favorite lunch spots :(
I don’t whom to blame. Look at the portion they served… and let’s just not talk about the food ?. My first ever worst experience with chipotle.
I sent my 15 and 16 year old children to pick up the order. Part of the order was 2 sides chips and queso, which was $4.50 each. There was very poor customer service towards my kids and there were no chips in the order. When they come back and ask for chips their answer was .. “Ohh there’s no chips here is one fountain drink.” The kids come outside and tell me what had happened, then I went out of my car and they locked the door. It was 9:57 and they were supposed to close at ten. I knocked on the door and everyone inside decided to ignored me. I believe that was the most poor customer service I ever experienced and the most unprofessional way to treat a customer. Chipotle should train the employees better or they are going to lose a lot of customers.
Every Tuesday I order food from this location and every Tuesday I get raw rice! They just can’t get it right! Perhaps they need to eat it before they serve it! No training or supervisor. It’s no wonder they get low ratings
I find it absolutely hilarious that this place closes at 10PM. I come to order at 9PM and they have no more white rice and no more shredded cheese. I ask her if she can take more from the back, she said they were completely out (yeah right lol)…. I pay a lot of money to get food here. How can you be “out” of two basic things. Then to top it off I go to pay my $9.50 for my bowl that has four little pieces of chicken and I go to hand her $10.50 cash and she tells me she can’t give me change but can give me a dollar…. I looked at her with such confusion at the stupidity. Never coming back. I’ll be going to Q Doba
my meal was completely watered down by the tomatoes not being drained out enough before being put into my bowl. they prepared my bowl very sloppy. I was very disappointed with my meal.
Too expensive. They put food and did not mixed. So I got all spice beans in the end)
This place is a menace if I do say so myself my chicken had no seasoning having no taste that I thought I had covid this meal made me lose 2 weeks of work thinking I had covid as a community we should burn this place
0 stars, Worst chipotle on Long Island. Will go across the street to Qdoba or down the road to Moes. I’ve had chipotle hundreds of times, will never be going back. Over priced, below quality and does not have change, lazy management.
I am done with chipotle!!! Not worth the price the time or the stomach ache due to low quality food for gourmets prices