Dunkin'

219 Hempstead Turnpike, Elmont - 11003
86 reviews
Coffee Shops Coffee & Tea Donuts
(516) 328-6757

Love the coffee, and bagels. Ice cream even more!

The other reviews seem to be right. Don’t even bother. I had to raise my voice and wave at the cashier to get her attention because her mind was lost somewhere else even though her eyes were open. I was standing there for enough time for her to notice me as I looked at the menu before approaching. The woman making my coffee seemed to also have an attitude when I asked her to remove some of the ice. Overall, the customer service was garbage.

The picture speaks for itself

Great cup of coffee!

I used the Dunkin app to pick up, when I approached a worker and informed her that the donuts I ordered were not in the bag, she asked me which donuts, I told her, she hands me the donuts with a blank look on her face, making me feel like I was lying, on top of that she never asked me for proof of purchase....why???If this is their practice, literally anyone who didn't pay for items can claim something they ordered was not their bag, and this place would give it then for free. Clearly I will never go this Dunkin again.The donuts were a little hard, the breakfast sandwich was good, the service was below average. My thought is if the worker assembled the order thoroughly all would be fine, except the slightly hard donuts.What's the point of using the app when Dunkin workers do not fully fill orders. The worst part would have been when after I left the store and open my bag and food that I paid for using Dunkin app is not there, that didn't happen...this time.Sometimes, I'm sure, customers don't have time to check their order, so they grab their order and rush out.They need to make sure whatever a customer ordered on their (Dunkin Donuts) app is completely filled.

It was quick & pleasant.

Excellent service n coffee!

Wait time is incredibly slow and they take forever just to make your order. They can't even get it right when the order is right in front of them ? ?

We went to get my niece an ice cream cake. One lady look like she needs to be home resting. The place is ok though

Friendly staff, and quick service. So far things I get here are fresh or hot (temperature).