Been going here for years and it never fails to disappoint. They could however, give larger portion sizes.. often I am often still hungry after a meal. The amount of meat they put on sandwiches and paninis is rather small so I sometimes pay for extra. Regardless of this, I still love the placeMy favorites:Apple SaladPanini’sRoast Beef SandwichBear ClawChocolate Croissant
I have to agree with the recent reviews regarding the east meadows store manager. We have been going to this location for years since we did not like the Broadway mall café and never had any issues until the store manager changed recently. All orders are messed up, the order is never ready for pickup or placed on the rapid pickup rake and when you ask them the staff is rude. So I finally decided to talk to the manager and it turns out the manager is even more rude than the staff. I even reached out to Panera and they don't care either. We now go to the Hicksville location in the Broadway mall. Surprisingly the Broadway mall Panera location services has improved greatly.
Extremely disappointed by apathetic service counter personnel and as well a manager that has no regard for understanding a poor client experience. We were given a buzzer to wait for our food. The buzzer never went off and instead when we noticed Time had passed. We went up to the counter we were told they called a name. We have no way to even hear our name as we are sitting waiting for the buzzer to go off. When we went to the manager explained that now our food was cold and we were on a short lunch break all she said was what do you want me to do. If If I have to explain to a manager what she should do then she should not have the job
Ordered deluvery of the crunchy Asian salad with quinoa as extra which costed $21.25. The salad had onions that smelled stale and felt slimy as i removed it thinking i can salvage it. Underneath the bowl of salad was a piece of hollowed out dried out bread which was unwrapped and looked half-eaten. This made my stomach churn. I called PB in east meadow and explained the situation and the manager kindly refunded me with no questions asked except for "is there anything else?". After this experience, never me and ordering in Panera Bread again as the memory of this online order will remain with me for a very long time.
Always loved Panara Bread, just wish they would do the heavy cleaning after the restaurant closes. instead they are pulling stuff away from the wall and cleaning behind them. That should be done when restaurant closes.
I asked the gi to register myself.. she ignored me. She was so rude.
Food was pricey but good. Not a fan of Marcella she needs to act like professional and not air out her grievances about her working conditions to other employees within customers earshot. I could clearly tell the girl whom she was talking with was not happy with it
Very poor customer service. They are clicking order ready before it is to make there efficiency look better to upper management. I placed a mobile order which was not ready when they said it was. Then when I got it home it was missing an item. I called the store and they said they would deliver it. Then they credited the account after they hung up and Said they don't have delivery people available.
Very pricey for the amount of food you get. Went with my daughter and placed an order. It was after 8:30pm, wasn't busy. Waited around for a while meanwhile our food was waiting for us on the other side of the counter. The cashier never told us and saw us waiting. Terrible service!
Mer a friend to catch up. Nice quiet atmosphere