It’s a McDonald’s. Quality wise, you know what you’re getting. Beyond that, I have to say customer service experience at this location is way above average…. And totally appreciated! Not only can they clear a wrapped drive they in no time but they’re polite in interactions; even when there was an oversight in my order- a weird side, other locations aren’t always kind about it… extra pickles on side despite always disclaiming I’ll pay any amount- I drove from window and saw it was missing from bag. Deciding if this was a hill I really wanted to die in, I ended up parking, grabbing a couple dollars cash to just order it again in store without referring to store error, and ran inside. At counter as soon as I said “pickle,” a staff member from drive their RUNS to me with a soufflé cup and is apologizing, the apologies weren’t necessary at all. It was just a brief, yet vital, interaction that sets the tone of the overall CS experience… despite how minor an issue how they reached out to address it was beyond optimistic and promising.
Made a mobile order, had to wait at least 10 minutes in drive thru, looked like the employees didn't know what they were doing. McDonald's ain't cheap any longer!Going to have to consider other options at these prices and with the poor service.
There was a manager working this morning she was the rudest person I have ever met when she gave me my change she basically threw my change at me all I ordered was a coffee and she served three people ahead of me before she could pour a cup of coffee and hand it to me and when I had to ask for it she gave me all kinds of attitude told me if I don’t like it I don’t have to come there when me and my family have been coming to let McDonald’s since that place has opened I have never in my 34 years of eating out have ever experienced a manager with attitude like hers and when I asked her for her name she would not give me yet and she did not have a name tag on she told her employees whoever gives me her name will get sent home no questions asked older lady behind me could not bleave what was going on I truly think something has to be done about that employee
I used to go to this location all the time because It was on my way to and from work. I went through the drive-thru and ordered two Happy meals and two McChickens. I was given my two happy meals and was told to have a good night. I asked the gentleman who gave me my food if the McChickens were put with the Happy meals. He seemed aggravated that I asked and told me I didn't pay for two McChickens and asked if I wanted to order two. I told him no I ordered them at the drive-thru. He yelled at me that I didn't pay and he would get them my receipt to prove me wrong. The other employees there were staring. He then realized I did pay for them but seemed mad that I even questioned anything and angrily handed my receipt to me. I was trying to be nice about the whole thing because I worked retail for 6 years so I know what it's like. I Just wanted what I paid for I wasn't asking for anything extra or trying to cause an issue. He likely was just having a bad day so I don't want him to get in trouble, but hopefully things get better.
Smh, Just left the drive thru at THIS location... This is their new Large Fries ???
Their self cash out was not working properly. Stood at the counter for 5 minutes to cash out my order that was now “pay at counter”, no one came up. Meanwhile this miserable young woman was mopping and didn’t offer any assistance. She just continued to mop with an attitude look on her face as I stood at the counter waiting for someone to do their job. Also, prices at this location are 20-30% higher than any other location within 5 miles. Only McDonald’s I’ve been to to charge $1.79 for a mcchicken. The one in front of Walmart 2 miles up transit is $1.00. Never going back here.
This Macdonald is suck. I ordered Qtr pound cheese deluxe meal by Drive Thr, but there was NO tomato, NO two cheese, only a patty and veggies. But also there was NO salt on the fries. So bad! and the price is really higher than other places. The customers those who use Drive Tru, this road is no way to go back. Seems Very on purpose. Why did you put the sticker Qtr Cheese Pound delux Mill then?IS THAT THE WAY THAT YOU EARN THE MONEY SELLING CONSCIENCE?
Poor customer service, girl at register gave us a bad attitude after she messed up our order and we asked her to fix it. Manager was better but still didn't really fix the problem to our satisfaction
The restaurant was clean and the food was hot and the employee who took our order was friendly.
Very happy with food and service.