Did an order online for an hour before I wanted to pickup. Get an email 5 mins before my pickup time that the pizza is ready so I go in pit my code into the pizza portal and there's no pizza in there. After waiting for about 5 mins someone asks me what order I'm waiting for and they say the need the pizzas for me. Well another 15 mins go by and I finally ask them where my order is and they bring it out. Meanwhile people who walked in and ordered got their order before mine.
The pizza/bread products are really delicious, and everything is well-priced. The wings are an after-thought, and are not very good. It would have been 4 stars, but the manager was rude and unprofessional to a friend of mine who was interviewing there today. We don't treat our community like that in Lancaster.
The food was made perfect. We had a batman calzony and it was definitely cooked right. But they opened late. So we had to wait longer than expected.
Hot & Ready?! When?? In 25 minutes?!.. welll... Doesn't sound right.Poor attitude at the Counter & Very stand offish behavior with RUSHING you outta the way!Help wanted signs everywhere!?Get enough workers first, THEN OPEN.The customer suffers and gets ANYTHING that's available to feed their families. Geez!Just BE KIND!
The service was terrible. No management in charge, have 8 young folks working and all chit chatting nothing prepared absolutely terrible, the employees talked back to the customers absolutely unacceptable and will be contacting corporate to inform them of this location
Fresh out of the oven pizza is yummy.
Great service, pizza us hot and fresh, person at counter could be a bit more personable
The last 5 times was in it took 25-35 min to receive a cheese and pepperoni pizza..I asked kindly.. why the long wait lately? Girl responded with an attitude and said if you don't like it you should call in your order from now on.What happened to hot and ready? I never had to wait in the last 3 to 4 years..Is this really how it is now?
2nd time parts of my order were MISSING !!!! No excuse for this! I paid for it and have every right to expect my order to be correct
My son's favorite pizza besides Joe's on Amherst street in Buffalo. He got a gift card for Christmas so he decide to buy the family dinner. We had to wait for 20 minutes for our deep dish pizza which is the longest I've ever waited at any Little Caesars restaurant. Which I'm not used to. I'm used to going in and out.