I went there for a GrubHub delivery no one was at the counter. I made eye contact with an employee preparing an order. I watched her complete 3 orders for the drive thru then walk in the back. I ask is anyone gonna help me. Another employee from the back ask for my order. I showed her my phone and stated I'm here for a GrubHub delivery. She went in the back came back 5 minutes later with the food 2 minutes later I got the drink. No apology for making me wait. I leave I realize there is no straw I return and I hear the same employee yell Kevin Mobile order? Wow so you have to be white to get service? What's worse is I have been there 5 times before needless to say I Will NEVER Go Back there again. ???
I do drive thru with no problems. But last week i went it was like 9 at night or so and they put a cone out to block the drive thru so it forced me to go inside to get my food even tho i really didnt want to do that. What would happen if the indoor dining had been closed??They could have put my order on the pickup cart knowing everyone who does drive thru pickup would be forced to go in and get their food but they didnt.They made me wait inside for like 30 minutes without any help. No worker asked me anything. I had to assert myself 2 times asking a worker about my online order. And they disappeared for the whole duration. The front counters were unattended. No one updated me on when my order would be finished. There were a few people who went to dine in, ordered their orders like 20 minutes after me in store, who got their food first. I was given my slushie first, but by the time i got my food, it was half melted. I thought about complaining about it and asking for another, but i just wanted to go and not be bothered any more than i have. It was absolutely ridiculous and worst experience ive had cause i really didnt want / expect to go in. And that level of service is beyond me!! My work is in the service industry - and I'd never treat my guests and clients like that when they require my attention and assistance! Wooooow.But drive thru hasn't had any problems for me...
I was grossed out that from the moment we entered, ordered, sat down and up until we left, not once did an employee clean any of the tables in that place. Before I sat down, I used a disposable to go Lysol wipe to clean the table and chair myself before we ate, the food tasted good, I have no complaints there, the only thing, was that when they out the nachos In the bag, it was upside down and everything fell to the bottom of the bag....but besides that the food was good, just take it to go, so you can avoid the dirty tables
This Taco Bell really needs a manager. Worst drive thru experience today. Took forever to get to front, staff didn’t know whose order was whose. Gave us someone else’s order, then said our whole order was in our bag - it was a mess. Plain tacos with lettuce and cheese that were supposed to just be meat. Lettuce and meat in the bag out of the tacos, unwrapped good. Not the right amount of items. 4 staff were standing at drive thru and unsure of what they were doing. Terrible management.
Taco Bell refuses to pay someone to take orders at the register inside. Nothing but corporate greed. The inside was also a mess because nobody cleans up since their too busy making food. This company is going down the tubes.
The staff was so nice and professional ??? I was so ??? shocked .Plus they made my order fast and boy was it hot ???... It was yummy while it lasted .thank you taco bell staff ...
My must horrible experience!!! I went there to order a taco box and it was 20 min before closing and the people who was there they were super nasty whit me!
Ordered on app for in store pickup, when I get there doors are locked...this is at 3pm. Finally someone comes to door to tell me the dinning room is closed. I told them I was just picking up and ordered on the app and they told me I had to wait on the drive thru line...the line that had 12 cars on it...no sign posted on door, still you can select option on app to pickup in store even though they will not do it. Just avoid this place. It will be better for your physical AND mental health in the long run. This visit was on 12/28/2021
i dislike this taco bell. i feel bad for the people working here, it’s never easy working in fast food. however, i pulled up to this location last night and the indoor restaurant has been closed for SEVERAL DAYS. on top of this, they stopped taking orders in the drive thru line about 8:30 last night. no one talked on the microphone. so everyone in the line just drove away no food.
i dislike this taco bell. i feel bad for the people working here, it’s never easy working in fast food. however, i pulled up to this location last night and the indoor restaurant has been closed for SEVERAL DAYS. on top of this, they stopped taking orders in the drive thru line about 8:30 last night. no one talked on the microphone. so everyone in the line just drove away no food.