Older woman at front counter was extremely rude. Out of salted Carmel. Shoved the order at us without saying anything. Huge sigh when asked for liquid sugar instead of regular sugar. Sorry I don't want gritty iced coffee. Did not get receipt. Just an unpleasant experience overall
I was told at 4:30am at the drive thru they will get to me when they can!!! I had already ordered online so I will just pull forward. The woman practically threw my wrap at me then handed me my extra large coffee with no stopper , spilling it. I asked for a straw and you would have thought I was asking for the world. Second early morning issue at that drive thru
This is the second time we went there and the workers are rude especially the manager. The food we ordered came out cold when we asked the to have it reheated the manager got a big attitude and yelled that she heated it once and she is not heating it again!!!!! Someone needs to talk to her!!!I will be calling the main office. I don't like the way she said that to me!!!!!!
They told me that they had to make nine Hot chocolate and we have to wait and the person in front of me was told the same thing. There were only two people working and the guy working was doing the drive thru. I feel this is very unprofessional, and not a good way to do business.
Terms to be understaffed, or there is only 1 employee that's atcually trying to do there job, a lot of times there is a line for the drive thru in the morning and one or soul is serving everyone while you have 2 employees outside for a smoke break in direct site of the drive thru. So it's not like they don't know that a large line is/has formed
Visited the drive thru today. All the staff were loudly complaining about having to work with people who had fevers and coughs, loudly complaining that people weren't being sent home with symptoms. They barely had time to serve me, handed me my food and turned around to keep talking. One employee had their mask down, not really wearing it. Get your stuff together Dunkin, seriously. If you're forcing your people to work sick I'm rethinking ever coming back.
Just like always, the coffee is out of this world, and the donuts, wake up wraps, and bagels are all fantastic, and the staff is just as great.
Very fast service and good donuts and delicious chai latte
Burnt coffee is hard to do. Bagel was like rubber and had been previously toasted. Terrible food, pleasant employees. Won't ever go back.
I visit Dunkin every day multiple locations for iced latte and food. Unfortunately I won't be visiting this Dunkin ever again. The children they have hired can't make a simple unburned bacon egg cheese decently.. Waste of time and money!