The security at this facility was beyond all measures. Pat, Arty and Joe were unbelievable assets to my situation at Town ballroom they went above and beyond to accommodate all my needs and serviced me to the absolute fullest. I cannot express gratitude enough to thank them for their kind deeds. I will hold these three individuals to the highest regards and all of the town of Buffalo and I thank them supremely for providing exceptional customer service. Thank you so much for your kindness and generosity as it does not go unnoticed. Buffalo needs you and buffalo respects you. Thank you fellas!!!!
It’s a nice venue. Intimate setting. The acoustics weren’t the best but it could have just been for this particular show. The drinks were pretty pricey too but I guess that’s expected for concerts.
A very nice music venue with 2 separate rooms for viewing the concert. From the bar area you can watch on a large projection screen or you can watch it live from the ballroom. Really well laid out and everything was very accommodating. Highly recommend.
One of my favorite venues in Western NY. It isna good size, but still has that intimate venue feel to it. Also, easy to find parking nearby, decent sized bar that is usually adequately staffed, and solid acoustics for live music. Additionally, there are lots of different tiers to watch the show, so regardless of how tall or short you are, you can pretty much always find a spot. Not really a bad seat in the house.
Venue is amazing.Google won't let me add the video footage for some reason.Sound is on point & the led screens are quite big!However I wasn't allowed in with an empty drawstring bag but other females were allowed in with leather backpacks the same size that had more than one pocket.Staff and security were friendly, had an amazing time with my friends.Drinks are well priced.
Security was kind of confusing, unclear and rude at the gate but once we were in the venue it was a great time! Bathrooms were very well kept, didn't have to wait long to get a drink and the bare tenders were super friendly and attentive! It was a packed show but still was able to travel back and fourth from the stage to the back with ease. Great venue overall!
Such a great venue for concerts! Staff and security were friendly and there was really no bad spot to stand at. A great experience overall!
Great venue but security is way too aggressive and rude. My girlfriend and I were enjoying the show when a security guard said we have to leave. When I asked him why, he got really aggressive and physically started pushing us towards the exit with no explanation. We weren’t causing any problems. Once we got to the exit we talked to other security guards and they realized that we weren’t causing any problems and allowed us to stay. I understand security guards need to make sure everyone is fine, but I don’t appreciate being physically pushed to the exit and being threatened to get tased while I was simply asking why we were being escorted out, and receiving no clear answer until being escorted all the way to the exit, just for them to realize that we were fine.
I'm not sure what happened with the Jellyroll concert, but my local band Mayday showed up and put on the BEST largest 90's party ever!!! The staff was very nice and respectful! The drinks were nice and strong for the money you pay for! The bartenders were serving the drinks strong and fast! The bathrooms had an attendant in it, so they were always clean and available! No waiting in lines for anything!! I recently injured my right ankle and my left knee while being on vacation. Nothing was going to stop me from being at this show! I bought my tickets 2 1/2 years ago (Pre-Pandemic)! I wasn't able to stand for a long time I talked to one of the security guards and because I was a little disabled at the time, I need to sit once in a while. Well the security guard talked to the owner and they moved my group in the VIP section for the whole night, so I have somewhere to sit! I was not expecting that!! Much love to the owner of the Townball room and the Secuirty guard for looking out for me and my special needs! My family and friends had an Amazing time!! Everyone was on the large dance floor! The sound and music was loud and clear!! Oh did I mention that my nephew was interviewed by Tara from Channell 4 news while waiting to come inside!! Best night ever!!! It was my first time here, and it won't be my last!! Definitely enjoyed myself!! Thank you townball room.
The place was great, the bartenders fast and capable. Problem is practically everyone was smoking weed during the show I went to. Several people had to be dragged outside because they were too high to walk on their own. Not my scene, so I won’t be back.