Wanted to order something. I guess was I wrong line . Girl was very rude. And would not answer me on where to go. Thus Tim's is in a hospital. Walked down from my room with broken wrist and back. To be treated extremely rude.Terrible person working there. Fire that woman.
Most staff are very rude! If you get a donut, ask them to hold the flies! My son desperately wanted Timbits, but I think not! Went to another location. Good luck with your order!
there hot chocolate machine was broken so cant really rate it but the employees are super understanding and just nice
First of all, the customer service is absolutely the worst I have ever experienced!!!! They look at you in a daze or like a deer in headlights when you are trying to give your order. They act like they don’t understand what you’re talking about, and then give you attitude when you tell them your order is wrong. If I could give zero stars I would. They literally get my order incorrect 14 days out of the month. I only work 14 days out of the month and I order from them every day. This is the last day that I will tolerate paying for something I did not order. Example, I ordered cold brew on the app, I was charged, went to pick them up, they were out. I still did not get my refund. I asked for small cold brew, 2 cream 1 sugar, they give me medium cold brew with whip cream and chocolate. I order a chocolate fudge Justin Bieber Tim bit, they give me a chocolate Tim bit. The donuts and Tim bits Are stale and have already had flies sitting on them if you don’t order first thing in the morning. I’m just sick of it!!! It’s not like I’m ordering anything complicated!!!!
It's one of the busiest Tim Hortons I've been to. Some of the employees are nice. The others are not. Giving attitudes for no reason other than they busy.
Asked for regular cream cheese and got strawberry ! IM ALERGIC TO STRAWBERRYS . Food cold and was unorganized.
Dunkin donuts have nothing on Tim HortonsI don't have a Tim Hortons in my area all we have is Dunkin and boy do I wish we can get oneDonuts don't get hard after an hours like dunkinAwesome place ? ? ?
❤ love me a Tim Hortons in an xlarge coffee with a smile and a Cruller donut not one but two. Thanks for making my Day...Lord Bless you this DAY . AMEN.
Customer service was absolutely terrible. On Friday July 23rd I went to get a coffee and food, the women at the counter taking my order was on her cell phone which she had on speaker and carried on a conversation in Arabic the entire time she took orders and filled them. Sunday the 25th they had 1 person taking and filling orders there were 4 people in front on me that already ordered and another 3 or 4 in line after me.
Hardest donuts I’ve ever had